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tankergoblin
asked on
12/27/2012
email not received by sender
Hi,
I have exchange 2003 and currently my user keep complain that they are not received some of the email send by sender.
it drop somewhere..
what should i do to troubleshoot in detail on this problem.
anyone experience this before??
Thank you.
Exchange
11
3
Last Comment
Manpreet SIngh Khatra
8/22/2022 - Mon
Manpreet SIngh Khatra
12/27/2012
Do you have any firewall or gateway server ? If so check that email are getting till there or not at all ?
- Rancy
SOLUTION
thomasdavis
12/27/2012
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tankergoblin
12/27/2012
ASKER
I'm using server 2003 to route n firewall
tankergoblin
12/27/2012
ASKER
Ok but how to check in my exchange whether the mail is coming in o not
Your help has saved me hundreds of hours of internet surfing.
fblack61
Manpreet SIngh Khatra
12/27/2012
I would suggest try with
www.exrca.com
(Inbound Outbound email) if this works fine then check with recipient IT
- Rancy
SOLUTION
thomasdavis
12/27/2012
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tankergoblin
12/27/2012
ASKER
can i check incoming message using EMS? and how?
tankergoblin
12/27/2012
ASKER
yes my inbound and outbound works find.. i can received email and send email.. just that i receive complain from user saying that they cannot receive some of their email.
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Manpreet SIngh Khatra
12/28/2012
When they say they cant receive some emails do those emails show in the Message Tracking ?
- Rancy
tankergoblin
1/9/2013
ASKER
no
ASKER CERTIFIED SOLUTION
Manpreet SIngh Khatra
1/10/2013
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- Rancy