Everything you need to know about backup and disaster recovery with AWS, for FREE!
Course Of The Month
5 days, 14 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Backup Exec 12.5 issue with HP Storageworks Ultrium 448 SAS
Posted on 2012-12-27
Hello,
I have a SBS 2008 server with HP Storageworks Ultrium 448 SAS, and Backup Exec 12.5. The issue is that when the backup job starts - it says queued and stays like that for ages. I tried uninstalling and reinstalling the backup tape using Symantec drivers - same thing. Tried newest HP driver - same thing. Tried the driver suggested from Microsoft updates - same issue. The only strange thing that I noticed is that after every install, the device shows in Backup exec that it is in use. I tested the device with HP storageworks and library tools - it is visible, and does not report any issues.
What can be the problem with that device, and is it possible for some reason the Backup Exec to be broken ?
I have a SBS 2008 server with HP Storageworks Ultrium 448 SAS, and Backup Exec 12.5. The issue is that when the backup job starts - it says queued and stays like that for ages. I tried uninstalling and reinstalling the backup tape using Symantec drivers - same thing. Tried newest HP driver - same thing. Tried the driver suggested from Microsoft updates - same issue. The only strange thing that I noticed is that after every install, the device shows in Backup exec that it is in use. I tested the device with HP storageworks and library tools - it is visible, and does not report any issues.
What can be the problem with that device, and is it possible for some reason the Backup Exec to be broken ?
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
3
2
6 Comments
Open a command Prompt (Elevated) and run the command and share the result :-
vssadmin list writers
Also do we have any events in the event viewer related to backup?
vssadmin list writers
Also do we have any events in the event viewer related to backup?
Active 6 days ago
Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {5c7d60be-350f-4ec9-a330-f
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {0e9b116e-c075-4986-8d07-a
State: [1] Stable
Last error: No error
Writer name: 'SharePoint Services Writer'
Writer Id: {c2f52614-5e53-4858-a589-3
Writer Instance Id: {0ee8b92c-e3f8-4f4b-b92a-2
State: [1] Stable
Last error: No error
Writer name: 'FSRM Writer'
Writer Id: {12ce4370-5bb7-4c58-a76a-e
Writer Instance Id: {9305ef31-55d2-4ecb-a2d2-8
State: [1] Stable
Last error: No error
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2
Writer Instance Id: {1317861c-4bbf-40e3-a03f-e
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-5
Writer Instance Id: {0754e8bd-6597-4766-afbe-f
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1
Writer Instance Id: {363218ef-228e-455d-89c7-d
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {d7c4a568-53d7-4afc-8c14-6
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {8c82dfea-e84f-4c21-b7b7-e
State: [1] Stable
Last error: No error
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-6
Writer Instance Id: {5598e749-572e-4a2a-8161-1
State: [1] Stable
Last error: No error
Writer name: 'SPSearch VSS Writer'
Writer Id: {57af97e4-4a76-4ace-a756-d
Writer Instance Id: {a2cb5a87-fed1-4d03-9fd8-c
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3
Writer Instance Id: {2e7918d9-1a25-4a8e-a260-e
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4
Writer Instance Id: {c47441e4-c9d9-4075-ae70-9
State: [1] Stable
Last error: No error
Writer name: 'TS Gateway Writer'
Writer Id: {368753ec-572e-4fc7-b4b9-c
Writer Instance Id: {39bf0693-a102-4205-9431-8
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d
Writer Instance Id: {e621b83d-d28c-4b4d-a71d-6
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3
Writer Instance Id: {5d413d07-91ac-41aa-91bc-f
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {6c470792-aad8-4d85-85c3-f
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f
Writer Instance Id: {a69b732a-818a-48db-91d8-3
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {8917f6d7-b55c-471d-8381-a
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {1dadcb99-54b7-439e-8f82-1
State: [1] Stable
Last error: No error
I checked the event viewer and the found only this warning:
Reset to device, \device\raidport1 was issued.
Event ID: 129
Source: LSI_SAS
Writer Id: {e8132975-6f93-4464-a53e-1
Writer Instance Id: {5c7d60be-350f-4ec9-a330-f
State: [1] Stable
Last error: No error
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a
Writer Instance Id: {0e9b116e-c075-4986-8d07-a
State: [1] Stable
Last error: No error
Writer name: 'SharePoint Services Writer'
Writer Id: {c2f52614-5e53-4858-a589-3
Writer Instance Id: {0ee8b92c-e3f8-4f4b-b92a-2
State: [1] Stable
Last error: No error
Writer name: 'FSRM Writer'
Writer Id: {12ce4370-5bb7-4c58-a76a-e
Writer Instance Id: {9305ef31-55d2-4ecb-a2d2-8
State: [1] Stable
Last error: No error
Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2
Writer Instance Id: {1317861c-4bbf-40e3-a03f-e
State: [1] Stable
Last error: No error
Writer name: 'ASR Writer'
Writer Id: {be000cbe-11fe-4426-9c58-5
Writer Instance Id: {0754e8bd-6597-4766-afbe-f
State: [1] Stable
Last error: No error
Writer name: 'IIS Config Writer'
Writer Id: {2a40fd15-dfca-4aa8-a654-1
Writer Instance Id: {363218ef-228e-455d-89c7-d
State: [1] Stable
Last error: No error
Writer name: 'Microsoft Exchange Writer'
Writer Id: {76fe1ac4-15f7-4bcd-987e-8
Writer Instance Id: {d7c4a568-53d7-4afc-8c14-6
State: [1] Stable
Last error: No error
Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-7
Writer Instance Id: {8c82dfea-e84f-4c21-b7b7-e
State: [1] Stable
Last error: No error
Writer name: 'Certificate Authority'
Writer Id: {6f5b15b5-da24-4d88-b737-6
Writer Instance Id: {5598e749-572e-4a2a-8161-1
State: [1] Stable
Last error: No error
Writer name: 'SPSearch VSS Writer'
Writer Id: {57af97e4-4a76-4ace-a756-d
Writer Instance Id: {a2cb5a87-fed1-4d03-9fd8-c
State: [1] Stable
Last error: No error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3
Writer Instance Id: {2e7918d9-1a25-4a8e-a260-e
State: [1] Stable
Last error: No error
Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4
Writer Instance Id: {c47441e4-c9d9-4075-ae70-9
State: [1] Stable
Last error: No error
Writer name: 'TS Gateway Writer'
Writer Id: {368753ec-572e-4fc7-b4b9-c
Writer Instance Id: {39bf0693-a102-4205-9431-8
State: [1] Stable
Last error: No error
Writer name: 'NPS VSS Writer'
Writer Id: {35e81631-13e1-48db-97fc-d
Writer Instance Id: {e621b83d-d28c-4b4d-a71d-6
State: [1] Stable
Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
Writer Id: {4dc3bdd4-ab48-4d07-adb0-3
Writer Instance Id: {5d413d07-91ac-41aa-91bc-f
State: [1] Stable
Last error: No error
Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6
Writer Instance Id: {6c470792-aad8-4d85-85c3-f
State: [1] Stable
Last error: No error
Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f
Writer Instance Id: {a69b732a-818a-48db-91d8-3
State: [1] Stable
Last error: No error
Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7
Writer Instance Id: {8917f6d7-b55c-471d-8381-a
State: [1] Stable
Last error: No error
Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-4
Writer Instance Id: {1dadcb99-54b7-439e-8f82-1
State: [1] Stable
Last error: No error
I checked the event viewer and the found only this warning:
Reset to device, \device\raidport1 was issued.
Event ID: 129
Source: LSI_SAS
Active 6 days ago
It was working fine for at least two years. It just stopped working, nothing special happened.
Active today
I think you need to investigate a bit more thoroughly. Things do not stop working suddenly after 2 years without some cause or throwing an error message.
What was in the logs when this first started happening?
Was there any h/w or s/w reconfig happening when it stopped working (the reconfig need not be related to the backup h/w or s/w)
What was in the logs when this first started happening?
Was there any h/w or s/w reconfig happening when it stopped working (the reconfig need not be related to the backup h/w or s/w)
Featured Post
Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!
Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!
Act now. This offer ends July 14, 2017.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders.
Click on Start and then select Computer to view the available drives on the se…
Suggested Courses
Course of the Month5 days, 14 hours left to enroll
705 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.