Solved

Remove-ActiveSyncDevice when the object has been deleted from ExchangeActiveSyncDevices

Posted on 2012-12-27
10
4,803 Views
Last Modified: 2013-01-02
Some ActiveSyncDevice - objects hzave been deleted directly from active directory about a year ago, so the tombstones are now away, too.

The cmdlet get-activesyncdevicestatistics still finds the corresponding devices somewhere in the mailbox, but it is no more possible to Remove-Activesyncdevice since the corresponding object misses from AD.

Does anyone know the way to delete the remnants of the Devices from the mailboxes so that get-activesyncdevicestatistics does not find them any more?

Thanks
AL
0
Comment
Question by:AlLerner
  • 5
  • 4
10 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38723450
If you open up ADSIEDIT.MSC (and very carefully), navigate to your user using Default naming Context then under the user, do you see CN=ExchangeActiveSyncDevices?

If you do - select that in the left pane and do you see the Device in the right pane?  If you do - delete it.

Alan

(Be very careful what you are deleting as this is directly modifying Active Directory so any mistakes could be costly).
0
 
LVL 7

Expert Comment

by:jimmithakkar
ID: 38723470
0
 

Author Comment

by:AlLerner
ID: 38723895
Thanks.

@alanhardisty: yes, of course I see the Folder ExchangeActiveSyncDevices and - no, I don't see these devices there, because what had been done about a year ago is exactly what you are describing. The devices had been deleted from AD and the retention time for tombstones is over long ago. Exactly this is my Problem. I need to delete the "rest" - that is what one gets with Get-ActivesyncDeviceStatistics, but I don't have a slightest idea, where it is.

@ jimmithakkar: this is not a solution at all: Get-ActiveSyncDeviceStatistics | Remove-ActiveSyncDevice does not work, otherwise I would not have had to post this Problem here. Particularly the Remove-ActiveSyncDevice does not find the Device-object in AD and fails.

Are there other ideas out there?

AL
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38724957
Okay - how many DC's do you have and do you have any DC's still showing in AD that are no longer live?

Please post the output from DCDIAG.
0
 

Author Comment

by:AlLerner
ID: 38726293
Hello alanhardisty,

thank you. Just to answer your question: we have 17 DCs and none of them is going to show the months ago deleted tombstones. The domain ist normally synchronized. The output of DCDiag would be in German, but it only consists of the successfull tests.

But I guess, you are actually misunderstanding the problem. There is nothing to look for in AD! Or at any rate not in the msExchActyiveSyncDevice - Objects, which can be found under the corresponding User-Containers in AD.

The msExchActiveSyncDevice - Objects do not contain the properties like DeviceType, FirstSyncTime, LastSuccessSync and so on - but all those properties are returned by Get-Activesyncdevicestatistics - even if the matched msExchActiveSyncDevice object is gone.

That means for me that this information is stored somewhere else - either in some other type of AD-Objects or (what I suspect) in the Mailbox itself. That is what I want to know: where is it and how can I delete it. There is no sense in looking for the non-existing AD-Objects.

AL
0
Are end users causing IT problems again?

You’ve taken the time to design and update all your end user’s email signatures, only to find out they’re messing up the HTML, changing the font and ruining the imagery. What can you do to prevent this? Find out how you can save your signatures from end users today.

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38726491
I'm not misunderstanding the question.  The objects have to be returned from somewhere and I am just trying to see if there is a rogue DC that is still holding on to the objects because it isn't syncing properly that is reporting on the devices.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38726494
If you move a problem user to another mailbox and then run the report on devices, do they still show up?
0
 

Accepted Solution

by:
AlLerner earned 0 total points
ID: 38726750
Well, actually the problem has already be solved in another thread:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_27115902.html

As I suspected, this information is stored directly in the mailbox and can be found (and deleted) with the help of MFCMAPI.

Thank you for your assistance.

AL
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 38727554
And I was involved in that question too!  Best I remember it for the next time!

Glad you got it sorted and sorry for not helping you this time.

Alan
0
 

Author Closing Comment

by:AlLerner
ID: 38735982
I was faster to find an answer. Actually the answer was aready here, one only had to find it.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now