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Clearswift MINEsweeper not releasing emails to exchange

I have a strange situation.
I am able to send email externally and internally and able to receive internal emails.

But not able to receive external emails. I found all the emails stuck in the Clearswift MINEsweeper(Antispam) queue. Anyone has such experience.
I telnet to exch server and tested.

I started all the services of MINEsweeper

Anyone can help to sort out this.
ExchangeAntiSpamEmail Servers

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SOLUTION
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ASKER

we do not have contract with MINEweeper.

I tried stopping the service and checked mail flow it is the same
SOLUTION
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ASKER

I ran
Get-TransportAgent

I could not see  Clearswift MINEsweeper(Antispam)

I could see only
Transport Rule Agent
Journaling Agent
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ASKER

Solution above
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Amit
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Great you found the issue and solution. So, MINEsweeper was installed on Exchange or it was on a different server.
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ASKER

It was on different server
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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