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Clearswift MINEsweeper not releasing emails to exchange

Posted on 2012-12-27
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Medium Priority
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Last Modified: 2013-01-03
I have a strange situation.
I am able to send email externally and internally and able to receive internal emails.

But not able to receive external emails. I found all the emails stuck in the Clearswift MINEsweeper(Antispam) queue. Anyone has such experience.
I telnet to exch server and tested.

I started all the services of MINEsweeper

Anyone can help to sort out this.
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Question by:MAS
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9 Comments
 
LVL 44

Assisted Solution

by:Amit
Amit earned 668 total points
ID: 38723571
Check for spam rules. I suggest better to contact vendor.
0
 
LVL 18

Assisted Solution

by:Sushil Sonawane
Sushil Sonawane earned 1332 total points
ID: 38723614
Stop the services of MINEsweeper then check the mailflow. If issue resolve then contact MINEsweeper support team.
0
 
LVL 27

Author Comment

by:MAS
ID: 38726684
we do not have contract with MINEweeper.

I tried stopping the service and checked mail flow it is the same
0
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LVL 18

Assisted Solution

by:Sushil Sonawane
Sushil Sonawane earned 1332 total points
ID: 38727237
Disable the  Clearswift MINEsweeper(Antispam) refer below article.

http://glazenbakje.wordpress.com/2011/12/11/microsoft-exchange-2010-unable-to-send-or-receive-e-mail-after-update-from-sp1-to-sp2/

Run below command:

1) Get-TransportAgent

If it show you Clearswift MINEsweeper(Antispam) then disable it.

Get-TransportAgent | Disable-TransportAgent


Then check the mail flow.
0
 
LVL 27

Author Comment

by:MAS
ID: 38727999
I ran
Get-TransportAgent

I could not see  Clearswift MINEsweeper(Antispam)

I could see only
Transport Rule Agent
Journaling Agent
0
 
LVL 27

Accepted Solution

by:
MAS earned 0 total points
ID: 38728948
Many thanks to all I have fixed as there was a problem of free space in c drive.

This helped me to fix
0
 
LVL 27

Author Closing Comment

by:MAS
ID: 38739477
Solution above
0
 
LVL 44

Expert Comment

by:Amit
ID: 38739786
Great you found the issue and solution. So, MINEsweeper was installed on Exchange or it was on a different server.
0
 
LVL 27

Author Comment

by:MAS
ID: 38740045
It was on different server
0

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