I am encountering a problem to successfully setup my Polycom HDX 8000 behind Cisco 5540 ASA Firewall.
I am not able to a response the far site after answering the call ( like no video and audio) and the far site keep seeing " Connecting to 18.104.22.168 when I answered the call
I have recorded the logs on ASA saying
Deny TCP outbound connection and Flags AcK on interface outside
I have allow full access from inside and outside for Polycom
Here is the config
Internal IP 10.1.1.247
External IP: 22.214.171.124 ( Fictious IP)
nat (inside) 10 10.1.1.247 255.255.255.255
static (inside,Outside) 126.96.36.199 10.1.1.247 netmask 255.255.255.255
access-list Outside_access_in line 41 extended permit ip 0.0.0.0 0.0.0.0 host 188.8.131.52
access-list inside_access_in line 64 extended permit ip host 10.1.1.247 0.0.0.0 0.0.0.0
I have disabled inspection for H323 protocols
Please can someone help me.