troubleshooting Question

Deny TCP outbound connection Polycom and Cisco ASA 5540

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Techrunner asked on
NetworkingConferencing SoftwareHardware FirewallsCiscoNetwork Security
32 Comments1 Solution1791 ViewsLast Modified:
I am encountering a problem to successfully setup my Polycom HDX 8000 behind Cisco 5540 ASA Firewall.
I am not able to a response the far site after answering the call ( like no video and audio) and the far site keep seeing " Connecting to when I answered the call

I have recorded the logs on ASA saying

Deny TCP outbound connection and Flags AcK on interface outside

I have allow full access from inside and outside for Polycom
Here is the config

Internal IP
External IP: ( Fictious IP)

nat (inside) 10
static (inside,Outside) netmask
access-list Outside_access_in line 41 extended permit ip host
access-list inside_access_in line 64 extended permit ip host

I have disabled inspection for H323 protocols

Please can someone help me.

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