Avatar of Kasonde Neddy
Kasonde Neddy
 asked on

Error on website, need help resolving, all of a sudden site stopped working, php fatal error

Hi Experts,

Just put a site live in a test environment and it has mysteriously stopped working.  Could you please help me resolve the error, which can be seen on http://www.webtrixzambia.com/afres

Fatal error: Call to a member function options() on a non-object in /home/alliance/public_html/webtrixzambia.com/afres/wp-content/themes/arctica/ait-cache/_Nette.FileTemplate/_Templates.main-homepage.php-a0041a43308663b03523e3dacde1e9b9.php on line 48

Baffled as to how it just came up.  Help much appreciated!
WordPressPHP

Avatar of undefined
Last Comment
Kasonde Neddy

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Graham N.

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
Jason C. Levine

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Insoftservice inso

clear the cache , and if possible please provide the tpl page. so as to check it again.
Kasonde Neddy

ASKER
Hi,

I have had no luck.  How do I clear the cache in wordpress?  I tried deleting the cached files but nothing worked.

I have attached the code for the tpl page in the cache folder where the problem is.
problempage.php
Pieter Marais

Hi there,

I don't believe that the issues is with the cache... there is something else going on here.
Could you please explain step by step how you migrated the Wordpress site to the staging environment?

I migrated quite the amount of Wordpress sites, so hopefully I might be able to spot something.

Kind Regards,
EZFrag
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck
mcnute

Check the file permissions on your live server. This could be done via FTP. All involved files should be on 755 to be accessible to your wordpress site.

Use Filezilla: navigate to the directory where your wp is installed and make a right click on it.
Then select File Permissions on the bottom. Set 755 in the dialogue and select for "apply for all subdirectories and files" -> Ok, and you're done.

Then check if your installation works again.
Kasonde Neddy

ASKER
Hi, tried the solution by mcnute but had no luck.  What I did to migrate to the staging environment was as follows:

-  Copied database from local to staging environment.  Staging environment had wordpress installed by default originally from hostgator, it had wp super cache plugin installed by default.
-  Then copied theme files, plugins and uploads.

Could it be the wp super cache plugin affecting things? I deleted it recently after the site was running and been trying to debug.
SOLUTION
Jason C. Levine

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Kasonde Neddy

ASKER
Yes now it does but previously it didnt, had wp super cache files there.  Should I re-upload theme, baffled by this problem.  Everytime i delete the page generated in cache folder, when i refresh the site, the page comes back in the cache folder and error still there.

What could be the best solution to this problem?
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
SOLUTION
Jason C. Levine

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Kasonde Neddy

ASKER
How do I purge the cache files? Thanks for the help guys....means a lot
Insoftservice inso

Kasonde Neddy

ASKER
its wordpress
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
Kasonde Neddy

ASKER
Hi Guys,

Thinking out the box and commented out code line by line and the site is back running but now lost my home page slider.

Commenting out code in the ait-cache folder, trouble is some elements have stopped working now.

Will have a play, any advice will much appreciated.
Kasonde Neddy

ASKER
Helpful