troubleshooting Question

PDF creator

Avatar of Murali
MuraliFlag for India asked on
Adobe Acrobat
12 Comments1 Solution702 ViewsLast Modified:
Every time a user or administrator login to Windows server 2003 while launching the PDFCreator getting window like "Please wait while windows configures PDFCreator 0.9.8". ONLY for administrators this configuration will complete and PDF creator will launch. However, for users this congiguration will fail.


Why PDF creator is trying to configure every time a user or admin try to open or use print to PDF opetion on server. Also, we notices on the server eventvwr it says  "Unable to find HKEY_Current_user/Software/ PDFcreator/Autosave driectory" not available. Also, we check autosave is not enabled in Adobe PDF creator software.


Tried reinstalling PDF creator

Gave full access to the PDFCreator.exe
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