Every time a user or administrator login to Windows server 2003 while launching the PDFCreator getting window like "Please wait while windows configures PDFCreator 0.9.8". ONLY for administrators this configuration will complete and PDF creator will launch. However, for users this congiguration will fail.
Question:
Why PDF creator is trying to configure every time a user or admin try to open or use print to PDF opetion on server. Also, we notices on the server eventvwr it says "Unable to find HKEY_Current_user/Software/ PDFcreator/Autosave driectory" not available. Also, we check autosave is not enabled in Adobe PDF creator software.
Troubleshooting:
Tried reinstalling PDF creator
Gave full access to the PDFCreator.exe
Adobe Acrobat
Last Comment
Murali
8/22/2022 - Mon
Member_2_6492660_1
Who was logged on when the install was done?
Adobe products usually requires a restart of the OS after updates and installs.
Was the server restarted after the install?
How many users logon to this server?
We do not allow any user to logon to a server to run an application.
Have you thought about installing this on a windows computer?
Murali
ASKER
This is a citrix sever and we have users connect to the server through ICA channel. Application installed by a administrator manually on the server. We have restarted the server before and after install. Application reinstall also same issue.
Adobe products usually requires a restart of the OS after updates and installs.
Was the server restarted after the install?
How many users logon to this server?
We do not allow any user to logon to a server to run an application.
Have you thought about installing this on a windows computer?