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RWA access, Windows XP SP3 RDP Active X control not displayed

Posted on 2012-12-27
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Last Modified: 2013-02-20
I'm using Windows XP SP3 laptop to access RWA for SBS2011. I'm using IE8 to access RWA. I'm trying to connect to a desktop in the office. I was prompted to run the activex addon. Which I did. I got a addon message saying the remote desktop addon wasnt enabled. So I clicked the link to open the manage addon dialog box. I didn't see the terminal services addon in the list to enable it. So now I can't access the office desktop using this laptop. I can with my other laptop that has Windows 7 on it. I have several users that have XP laptops and this would be a big problem if I can't get this to work. Need some help.

**Also I should add I'm using Windows XP Mode on my Windows 7 laptop to do this.
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Question by:rraymond1130
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Expert Comment

by:binumicrosoft
ID: 38723856
Follow :- http://technet.microsoft.com/en-us/library/gg491249.aspx

The work around section.

2.Create the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7390f3d8-0439-4c05-91e3-cf5cb290c3d0}
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rraymond1130 earned 0 total points
ID: 38723992
Ok that didn't work. I think the problem may be that this XP Mode on my Windows 7 laptop does contain all the windows components needed for remote desktop connections. I used another laptop that has Windows XP as its OS and the addon was in the managed addon dialog box. So I may not have a issue after all because all the laptop users have Windows XP SP3. It seems as though Netbooks and XP Mode on Win7 systems don't have all the features needed.
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Expert Comment

by:binumicrosoft
ID: 38724003
Did you go through the full document ?

http://technet.microsoft.com/en-us/library/gg491249.aspx
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Author Comment

by:rraymond1130
ID: 38724234
I read through the document and the section that relates to my issue is not working. I created the key and the addon still does not show up in the managed addons dialog box. Remember I'm using XP Mode on a virtual PC. But I can access using a PC with Windows XP installed. That is the difference I am seeing here.
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Author Closing Comment

by:rraymond1130
ID: 38908666
XP mode on Win 7 does not contain all the windows components needed for rdp  connection to sbs2011
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