troubleshooting Question

Citrix Applications will not Launch

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gregelectronicsFlag for United States of America asked on
26 Comments1 Solution2246 ViewsLast Modified:
Error: An error has occurred while connecting to the requested resource

Greetings, I have 2 Citrix Farms (XenApp 6.0 & XenApp 6.5 with XenDesktops ) where I am using a single Web Interface with Citrix Secure Gateway to access both farms. When I  logged onto either of the farms (externally) I can see a list of applications to choose from. When I click on any  application it takes a few minutes and a error is return stating an error has occurred.

1. I am able to telnet to the Web Server (CSG) on port 80 & 443
2. I have NAT setup on the Firewall to allow Ports 1494 & 2598
3. There is an SSL certificate install on the CSG
4. I am able to launch the applications internally behind the firewall
5. Have all the latest hotfixes for both farms & CSG
6. Reviewed the checklist & articles from previous questions and websites

I have checked XenApp Servers (Worker Groups)
I have checked Firewall Settings (Open Ports)
I have checked CSG Settings (Configurations pointing to Data Collector)
I have checked License (No Issues)

Surely I must be missing something (there must be something simple)
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