troubleshooting Question

cannot text message from apple iphone-not authenticating

Avatar of davetough
davetough asked on
iPhone
5 Comments2 Solutions409 ViewsLast Modified:
Hello -my wife has a apple i phone and - when she had it set up at the apple store- she told the guy ( not sure this matters) that she never sends text messages-
Well now she wants to-
-we put the tel phone # in - write message and send it - but then has the error that it's not sent-
when I look at settings- and messages- I see it is trying to authenticate- but cannot-
any ideas of what the problem is?
wife noticed- we have email in phone - but not a telephone number-
thank you
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