troubleshooting Question
Exchange rejecting some emails
asked on
Hi Experts,
I got a user (company owner) complaining about some emails not getting delivered to his mailbox.
I made 2 tests - one internal and one external, and both got into his mailbox.
Some hours later he still complained about the same problem. I decided to do the same test and for my surprise the external email was rejected:
As the error stamp, i guess it was the exchange anti spam, "ip block list provider" . Am I right?
How can I track emails that are been rejected from my Exchange?
Some tips to set a correct anti-spam configuration? I mean, i want a "light" configuration... i prefer that some spam get into my organization than legitime email get rejected.
I got a user (company owner) complaining about some emails not getting delivered to his mailbox.
I made 2 tests - one internal and one external, and both got into his mailbox.
Some hours later he still complained about the same problem. I decided to do the same test and for my surprise the external email was rejected:
Delivery to the following recipient failed permanently:
user@domain.com.br
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 Recipient not authorized, your IP has been found on a block list (state 13).
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:from:date:message-id: subject:to :content-t ype;
bh=sxzAeW7DhYENUzSfORdk57/tYPLF2zAHi dHj+XmQuho =;
b=I7VeKi2z+XVx/Glh8tOm+U15gebMrg+s4b /pthBSnyto 3HM2RdgKmC Dd705u3xg6 YF
fRGRprBW+dapNsFJaAGqRoAbKKrJf71/HhQx szVoaZ8cYZ Y4ol+ZBaP9 slAV3JAezS rM
ecgWkwV4Znzqoaak2fOBgMaS7JYIYYsLBKJn bHVIcU81i4 yCVOsqvm1j t3lm8kVrYJ Ie
hlqW93ug7T0oMiN/KzvfmvVHFYBthyabyHam 9ArnRmXn7u VaA2Xvgr4B XncS7e1T4W sW
6n51EO4q1QTBpd1vbasx6m5yQ2rek0Z6GuDf 0ERUIIkhjm mfiKG/eUho sLF5nj6P0q Tm
fGiA==
Received: by 10.66.87.202 with SMTP id ba10mr91245589pab.72.1356628326928;
Thu, 27 Dec 2012 09:12:06 -0800 (PST)
MIME-Version: 1.0
Received: by 10.66.149.231 with HTTP; Thu, 27 Dec 2012 09:11:51 -0800 (PST)
From: =?ISO-8859-1?Q?Vin=EDcius_Dell=27Agl io?= <my_email@gmail.com>
Date: Thu, 27 Dec 2012 14:11:51 -0300
Message-ID: <CANBu4pX2GKbVtM+z5E874fdZM20XtUM9-2 _vgkeb+0dE 3ci4oA@mai l.gmail.co m>
Subject: Teste externo
To: monteiro <user@domain.com.br>
Content-Type: multipart/alternative; boundary=f46d042fddce84cf7804d1d8a5f f
As the error stamp, i guess it was the exchange anti spam, "ip block list provider" . Am I right?
How can I track emails that are been rejected from my Exchange?
Some tips to set a correct anti-spam configuration? I mean, i want a "light" configuration... i prefer that some spam get into my organization than legitime email get rejected.
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