Internet Explorer, Windows 8 64, Desktop version - This Page Can't Be Displayed error

Posted on 2012-12-27
Last Modified: 2013-05-19
Hello.  We are unable to open web pages in Internet Explorer (the desktop version) on a Windows 8 laptop.  We can consistently open pages in the Internet Explorer app.

Occasionally and without pattern, the IE desktop version will open a page but then revert to the "This Page Can't Be Displayed" error.

We have reset IE but the problem persists.

Question by:atroutcatcher
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Assisted Solution

by:Scott Thompson
Scott Thompson earned 167 total points
ID: 38724742
Check any addons that you might have installed. Go to tools, manage Addons.  You can also try loading Internet Explorer (no addons) and see if the issue occurs. Not positive if Windows 8 has that option though.
LVL 18

Assisted Solution

web_tracker earned 167 total points
ID: 38724866
how do you connect to the internet, do connect wirelessly or wired, do you connect directly to a router or to a cable modem?
LVL 50

Assisted Solution

jcimarron earned 166 total points
ID: 38725064
atroutcatcher--Perhaps of help

" We can consistently open pages in the Internet Explorer app."   ????
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Author Comment

ID: 38725068
connecting to the network with a wired connection which is directly to a century link router (4 port switch on the rear).  have tried wireless too and same result so far.

will see if i can view the add-ons too.

Author Comment

ID: 38725090
jcimarron - the windows 8 'app' on the start/primary screen - struggling with verbiage.  the application opens and works fine.  it's just somewhat strange to operate for the person i'm working with at the moment.

will have a look at the article you included.

many thanks.

Accepted Solution

atroutcatcher earned 0 total points
ID: 39165362
For the record on this, the client left town with the problem and it was never resolved.  He's somewhere in California now, so not sure what to do with the question....lame, I know.

Author Closing Comment

ID: 39178270
Because I did most of the leg work and a true solution never emerged.
LVL 50

Expert Comment

ID: 39179383
atroutcatcher--Thanks.  Most generous.

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