laptop issue

jlefave
jlefave used Ask the Experts™
on
Hello,

I have a Dell Inspiron 1018 mini laptop. I'm trying to upgrade the memory. On the underside of the pc there is no removable cover for the memory module. I went to the Dell website for tech support and their service manual indicates that there is a removable panel where you can swap out memeory chips. My service tag is JMMT2R1.

Does anyone have experience on how to access the memory chip on this unit? It looks like I would have to disassemble the entire unit.

thanks
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Scott ThompsonComputer Technician / Owner

Commented:
It is not the whole unit,  but here is a link to Dell's website to replace the memory.
 http://support.dell.com/support/edocs/systems/ins10v_1018/en/sm/memory.htm#wp1180190
Just follow the instructions.  :-D
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Thomas GrassiSystems Administrator

Commented:
I found this on the Dell site

http://support.dell.com/support/edocs/systems/ins10v_1018/en/sm/memory.htm#wp1180211

Looks like you need to remove the battery then the keyboard to get to the memory module.

Commented:
Actually your model is not Inspiron 1018! Your exact model is Inspiron 17R N7110. Your warranty has expired on 10/20/2012 so you may go ahead :)

Service manual here
ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-17r-n7110_Service%20Manual_en-us.pdf
Robert RComputer Service Technician

Commented:
If your service tag was typed correctly in your question, then the
JMMT2R1 does refer to a Inspiron 17R N7110. If your system is indeed a Inspiron 1018 mini laptop, then you may have recorded the service tag wrong. Anyway if your system is a mini laptop it does take a fair amount of dissassembly in order to get at the memory modules, if you do not feel comfortable doing this you may need to take the system a computer service center to have it installed. How about taking the system the place where you bought the memory they may install the memory modules for free. If not it should not take much to install the memory, maybe 15 minutes, and should not cost much to have someone install them for you.
For most of the screws on the bottom of Dells, you actually need a #1 phillips instead of the #2 phillips people typically have handy. If your driver doesn't seat securely in the head with no sloppiness, try a different size.

Author

Commented:
perfect thanks

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