Outlook 2010 Tasks Error

cbrasset
cbrasset used Ask the Experts™
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We have a network of 24 users and all use MS Office 2010 Pro in an MS SBS 2003 environment running Exchange.

One user is reporting that when he sends or receives a scheduled Task to/from someone that his Outlook won't accept it. The specific error in Outlook is "The task cannot be sent. It may be an attachment of another message."

As a work-around the user has been flagging task assignment emails for follow-up with special reminders.

Any help would be greatly appreciated!
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Commented:
I've seen that before, and the way I resolved it was by deleting that user's mail profile and re-created it.
It is only 1 user experiencing this problem?

Login to users computer as a different user and try to do the same thing.
    - If that works then:
        a. I would try recreating the mail profile.
        b. Recreate the users computer profile.
    - If that produces the same issue I would try:
        a. Repairing Office
        b. Disable all outlook add-ins

Let me know what happens.

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Commented:
Thanks for the guidance. So far I have uninstalled/reinstalled Office under the user's login. I will first try deleting the mail profile and recreating it. I'll then try the other things listed and have been suggested next Thursday. I'll come back then and post what it turned out to be and accept a solution. Thanks again!

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