troubleshooting Question

web printing problem

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bwierzbickiFlag for United States of America asked on
Internet ProtocolsWindows 7
10 Comments2 Solutions305 ViewsLast Modified:
I have a client that has problems printing from webpages.
I've attached a link to one in particular that he showed me this morning. It's a weather forecast, and the site has included  a "print" button. Unfortunately the weather forecast image doesn't appear, the only thing that appears is the advertisement frame to the right and the headers of the web page. I've included an attachment to show how it prints and if you look at the link you can see how the weather actually appears on the site, and on another computer (XP).
My clients pc is W7, the browser is IE9. The printer is HP 1536dnf. This also happens on another W7 pc. I don't believe it has to do with the printer because I also printed a .xps to the xps document writer and it comes out the same.

Here's the link to the webpage he tries to print using the print button
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