Avatar of Samuel-AMC
Samuel-AMC
 asked on

Dell Dimension E310 - System halted!

Hello Everyone,

I need some help with a computer desktop Dell Dimension E310.

Alert! Chipset heat sink not detected.
System halted!

I have seen this before and take care of this by soldering the joint of the heat sink,
But on this model I have no idea in what area of the board is the metal wire that got
damage, broken, or lose, any suggestion will be very appreciate. thanks in advance.
DesktopsDellATEN Technology

Avatar of undefined
Last Comment
Samuel-AMC

8/22/2022 - Mon
dbrunton

Possible - see http://www.txcesssurplus.com/servlet/the-8127/Dell-WJ770-Dimension-3100/Detail and look at the heatsink with the fins and the bent wire that holds it down.

That wire may be the circuit that is broken or come loose from the loops they sit in.
Samuel-AMC

ASKER
The wire loop looks okay on this board, take at look at this image:
No broken wire seen to be found on this board
ASKER CERTIFIED SOLUTION
dbrunton

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Samuel-AMC

ASKER
dbrunton, yeah, I did that, this time the previous alert is gone,
Now I have only the alert conserning the fan failure:

Alert! Previous fan failure.
Strike the F1 key to continue, F2 to run the setup utility
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
Samuel-AMC

ASKER
Do you know is there is a way to get rid of the "Alert! Previous fan failure." ?
The fan works, I can see it working, but some how I still get this alert only.
Samuel-AMC

ASKER
Okay, the "Alert! Previous fan failure." is also gone too,
Now I am only dealing with the "Remove disk or other media" message.
Samuel-AMC

ASKER
dbrunton, do you know the BIOS confiduration for this Dell Dimension?
The default one is: NumLock, CapsLock, ScrollLock, and so on. this Dell on
the tower is Dimension E310, but on the board point to Dell System DV051.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
dbrunton

F2 gets you into the BIOS - is this what you want?

If you are getting different warning messages each time then the fault is elsewhere.

It is possible that this is a memory problem or something else.  For starters, I'd remove all memory chips and wipe with a lint free cloth or paper towel.  Blow out memory slots and insert one RAM chip only into memory slot and see if it will start like that.
Samuel-AMC

ASKER
No, some times when the BIOS gets screw up and when you boot the system you
get so many boot errors like no boot device was detected, drive a failure, and so on,
to get rid of all of that I reset the BIOS and to do that I always configure the BIOS.

But I already got rid of few error messages, now I am only delaing with few
dbrunton

The DV051 is the right board for the Dimension E310.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
Samuel-AMC

ASKER
I am stuck right now, I can't by past this part:

Strike the F1 key to continue, F2 to run the setup utility

Selected boot device not available -
 stroke F1 to retry boot, F2 for setup utility.

Here is the thing, I placed a Windows CD on the tray, because if I don't I get an error.
Samuel-AMC

ASKER
Okay this is the error I am getting now:

CDBOOT: Memory overflow error

Remove disk or other media.
Press any key to restart
dbrunton

Does the BIOS see the hard disk?
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
Samuel-AMC

ASKER
Yes it does:
BIOS
dbrunton

I presume if you have the Windows CD in you get this message:

Selected boot device not available -
stroke F1 to retry boot, F2 for setup utility.

Can you confirm that?

-----------------------------------------------------

And what happens if you try to boot with the CDROM drive disconnected?
Samuel-AMC

ASKER
Thats exactly what I said that I was having in question ID: 38725761
And as for your question:
"And what happens if you try to boot with the CDROM drive disconnected?"
This got my atention and checked the drive, I changed the CD/DVD drive and voila!
I finally got it to boot, I also re-set the BIOS config and everything is now working,
So I am loading Windows XP now, I hope everything ends well, thank you for your help.
Your help has saved me hundreds of hours of internet surfing.
fblack61