Solved

Windows 7 Backups

Posted on 2012-12-27
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Last Modified: 2012-12-29
I am trying to create a backup for my laptop with the built in windows7 backup program.

I am backing up to an external hard drive with plenty of space.

The backup seems to get completed OK and a folder WindowImageBackup is created. However if select properties on the folder the size is zero bytes.

I tried to carry out a restore but get a message
There are no backups available at this location.

Any ideas please?
Many thanks
john
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Question by:johnhardy
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13 Comments
 
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Assisted Solution

by:BadPanda
BadPanda earned 100 total points
ID: 38725199
John,
I had a similar problem with an external USB harddrive.  For us, it turned out to be that the external harddrive was a Seagate Goflex, which has a relatively thin base that the actual spinning harddrive sits on.  The base is where power and the USB cables plug into.  Anyway, we had a lot of problems with our backups doing the exact same thing as what you are describing.  We determined that there was either a poor connection with the base, it timed out, went to sleep, something that was out of our control.  (All USB settings were set to keep alive by the way.)  This problem happened on different machines with different external drives (same model, though.)
Once we switched to a different drive make our problems went away.
Don't know if that fits what you are having happen, but it is a possibility.
Panda
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Author Comment

by:johnhardy
ID: 38725495
Thanks Panda
will have a go with another drive tomorrow.
Regards
John
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by:BadPanda
ID: 38725736
Let us know how it goes!
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Expert Comment

by:nobus
ID: 38726224
that is why i always use a backup program that stores the backup in a zip format, or other format, readable by different programs
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Author Comment

by:johnhardy
ID: 38726393
Thanks for that info nobus
Any suggestions for that method?
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Author Comment

by:johnhardy
ID: 38726475
I carried out a W7 backup on another drive, this I normally use on another machine with XP and a LaCierHD.
Windows Image Backup is there but properties show a )zero size.

Most peculiar as it seems to backup and takes about 30 mins.
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Expert Comment

by:nobus
ID: 38726613
i use a genie backup for that
i'm not positive syncback free has this option, i need to check that    http://www.2brightsparks.com/freeware/freeware-hub.html
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Author Comment

by:johnhardy
ID: 38726733
Thanks

Would the genie be something like the software from http://www.secondcopy.com
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Expert Comment

by:nobus
ID: 38727196
i do,n't know - i'm not familiar with it
you have to install it, and see the options it gives for storage formats
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Author Comment

by:johnhardy
ID: 38727690
Thanks nobus
I noted your comment
i use a genie backup for that

Can you please let me know what this is and how one can see it?

Regards
John
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nobus earned 400 total points
ID: 38728830
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Author Closing Comment

by:johnhardy
ID: 38728947
Thanks very much for all the help.
I should be able to get a result from all the information I have now. At the moment the only backups I can get are copy and paste the files. Not sure of the effect in a problem.
Anyways thanks again.
John
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Expert Comment

by:nobus
ID: 38729027
>>  At the moment the only backups I can get are copy and paste the files.  <<  that is what i do for myself, but i have plenty of disk space and time...
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