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ajthomas12
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Retrieving Email Attachments

Hello All,

I have an app written with Team Developer that used to successfully retrieve the attachment from an email sent from a Verizon phone or MSN account but not from an email sent from a GoDaddy account.

Now, I can no longer retrieve the attachment sent from the Verizon account / phone, which is what the app was developed for.

Question:  What is the difference between an attachment sent from an MSN account versus an attachment that is sent from a GoDaddy ( and now Verizon ) account?  

Also, is there a setting or some other protocol that has to be enabled on the sending account so that on the receiving end I can detach the attachment and copy it to a temp file??

Many thanks for any insight into this,
~AJ
Email SoftwareEmail ServersEmail Clients

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ajthomas12

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Brian

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ajthomas12

ASKER
Thanks for the insight.

I have put in a support request to the hosting service for the email server.

We'll see what they come back with.  

I'm not sure what the program references as far as headers go.  I just call a built in function that is supposed to retrieve the email and store a copy of the attachment in a temp file.

I'll try and inquire with the TeamDeveloper people and see what they come back with on that.

I'll let you know what happens.

Thanks,
~AJ
ajthomas12

ASKER
Well this issue has been put on hold for now.

Just frustrating and weird that it acts sooo differently depending on what email server I am trying to retrieve the emails from.

I think my possible solutions are to:

1. host our own emails server and allow the appropriate permissions.

2. find a hosted email server that will work with the app.

Sorry it has taken so long to get back to this.  I appreciate the help.

~AJ
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