[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Retrieving Email Attachments

Posted on 2012-12-27
3
Medium Priority
?
274 Views
Last Modified: 2013-04-23
Hello All,

I have an app written with Team Developer that used to successfully retrieve the attachment from an email sent from a Verizon phone or MSN account but not from an email sent from a GoDaddy account.

Now, I can no longer retrieve the attachment sent from the Verizon account / phone, which is what the app was developed for.

Question:  What is the difference between an attachment sent from an MSN account versus an attachment that is sent from a GoDaddy ( and now Verizon ) account?  

Also, is there a setting or some other protocol that has to be enabled on the sending account so that on the receiving end I can detach the attachment and copy it to a temp file??

Many thanks for any insight into this,
~AJ
0
Comment
Question by:ajthomas12
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
Brian earned 1350 total points
ID: 38741497
The only difference could be in the email headers. Does the program reference any specific email or attachment headers?

Unless the receiving email server is handling and/or storing emails from different providers depending on trust relationships.
0
 

Author Comment

by:ajthomas12
ID: 38763227
Thanks for the insight.

I have put in a support request to the hosting service for the email server.

We'll see what they come back with.  

I'm not sure what the program references as far as headers go.  I just call a built in function that is supposed to retrieve the email and store a copy of the attachment in a temp file.

I'll try and inquire with the TeamDeveloper people and see what they come back with on that.

I'll let you know what happens.

Thanks,
~AJ
0
 

Author Comment

by:ajthomas12
ID: 39105530
Well this issue has been put on hold for now.

Just frustrating and weird that it acts sooo differently depending on what email server I am trying to retrieve the emails from.

I think my possible solutions are to:

1. host our own emails server and allow the appropriate permissions.

2. find a hosted email server that will work with the app.

Sorry it has taken so long to get back to this.  I appreciate the help.

~AJ
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I came across an unsolved Outlook issue and here is my solution.
A few solutions to a problem some of us have been having when trying to add Hostgator email accounts to Outlook 2016 (will probably work with Outlook 2013 as well).
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Suggested Courses

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question