Microsoft Dart7

I would like to use the crash analysis wizard in the Microsoft DaRT7 when I start it gives the into screen and click next.  It ask for the location of the Microsoft Debugging tools. I have down loaded and installed from here:

http://msdn.microsoft.com/en-us/windows/hardware/gg463009
and downloaded the symbols from there as well, retail symbols.

When I browse to the install location of the Microsoft Debugging tools the next button does not light up.

My customer is experincing system crashes and these logs may provide some insight.

thanks very much for the help!

Rick
RickArnoldAsked:
Who is Participating?
 
marsiliesCommented:
Did you uninstall the Windows 8 debugging tools before installing the Windows 7 debugging tools? Which version of Windows are you running? Can you see any error codes when the debugging tools fail to install?


BlueScreenView is a free utility for reading minidump files:
http://www.nirsoft.net/utils/blue_screen_view.html

There's also Minilyzer, but it requires the debugging tools to be installed:
http://patrickmylund.com/projects/minilyzer/
0
 
marsiliesCommented:
Are you sure you have the right Debugging Tools? As it's DART7, I'm assuming you'll need the Debugging Tools for Windows 7, and not the ones for Windows 8.

This link has a guide for adding the debugging tools to the DART7 recovery image, so that you don't have to install it on the destination computer:
http://systemscenter.ru/msdart70.en/html/84d7df0c-b80b-4370-8ce2-9fd5a0065c17.htm
0
 
RickArnoldAuthor Commented:
I dont' need a recovery image.  I have minidum files that I need to analyze.

Thanks,

Rick
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
marsiliesCommented:
You're booting DaRT 7 from a disc or USB right? What you're booting from is the recovery image. You can integrate the debugging tools directly into it so that the Crash Analyzer doesn't have to ask for them when run.
0
 
RickArnoldAuthor Commented:
I have the Minidupm files on my local system which is running fine. I want to run crash analyzer against the dump files on my system.  I took these file off my customers system.

Rick
0
 
RickArnoldAuthor Commented:
I was running the wrong version it was for Windows 8, but I can't get the Windows 7 version to install on my system.

I tried it twice but when run it indicates that it installed with error, in fact it did not install at all.

Does any abody know of a third party tool that will read minidump files from Microsoft.  That would be very helpful.

Rick
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.