troubleshooting Question

SBS Essentials 2011 and Remote Access

Avatar of Benview
BenviewFlag for Australia asked on
Windows NetworkingSBSDNS
3 Comments1 Solution464 ViewsLast Modified:
I have just install my first SBS Essentials 2011...with some previous experience supporting networks it seemed like the way to go for a client who had 12 odd workstations (XP & W7) and no on-site IT support. I have it working, sort-of, but chasing one issue at a time.

I have a domain name set up with Go-Daddy, it is working and I have remote accessed successfully into several of the XP PCs (but some issues with W7 PCs). I set up the remote access manually when the wizard failed, apparently because SBS-E and my router, a NetGear N600 (DGND3700), would not talk using UPnP (it is enabled). Remote Web Access within the Dashboard says the Router IP is unknown - but it is, the doman name is not set up - but it is.

Other research I have done suggests that if UPnP is not working then I should configure the server as the DHCP server. At the moment the site has a static IP, the router is the DHCP server, I have reserved internal IPs for the router, the SBS-E server and configured an IP scope for the PCs. All the PCs have their IPv4 DNS set to the SBS-Server (192.168.1.200)

Do I need to find a router with UPnP that is compatible with the SBS-E Remote Access wizard or because it is well on the way to working I should persevere with getting all PCs up and running (any suggestions)?
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