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Accessing from New Zealand

Hello, is not accessible from New Zealand. The site is hosted by Softlayer in Texas.
Can some one give me any advice on how to trouble shoot this issue. We are not prohibiting any IPs from anywhere to the best of my knowledge.
Thank you.
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Dave Baldwin
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Have you tried ?   '' redirects to that.
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Yes. Tried both..
Don't know then.  I tried Uptrends because they have servers all over the world to test from and although the site is slow, it loaded from Melbourne and Hong Kong.  Had trouble loading it from Dallas though.
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This was the reason I could find