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aesus tablet

speedtofly
speedtofly used Ask the Experts™
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Hi
I have a problem with my aesus tablet : when I try to select text (in my Gmail account) the small window that zoom on the selected text freeze, and I have to quit the window without being able to copy the text I wanted.
Any suggestions?
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xmlmagician

Commented:
i am sorry to tell you that if you have the latest update of your operating system then i do not think that there are much you or us we can do about it.

what is the operating system and what version?
speedtofly

Author

Commented:
Hi
Thanks for the answer.
I'm not sure where to look to give you the info
Could you give me a hint
Thanks
xmlmagician

Commented:
hi OP

that is not a problem, do you know what if it is the model of the tablet? what it says on the box you bought it or on the device itself
speedtofly

Author

Commented:
Hi
The tablet is a Tf700t
The sysytem android 4.1.1
Commented:
first of all you have one awesome piece of kit,
secondly go this addres http://www.asus.com/Tablet/ASUS_Transformer_Pad/ASUS_Transformer_Pad_Infinity_TF700T/#download

on the drop down list that says OS choose android then go to firmware and choose the correct update to see if it is going to resolve the issue.

i hope that helps
speedtofly

Author

Commented:
Thanks for the info.
Even from there though, I'm not sure what to do , it seams like you can make a wrong choices with big consequences...
xmlmagician

Commented:
I can help you from here on, you will need to choose which one is the correct one for you