[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 268
  • Last Modified:

aesus tablet

Hi
I have a problem with my aesus tablet : when I try to select text (in my Gmail account) the small window that zoom on the selected text freeze, and I have to quit the window without being able to copy the text I wanted.
Any suggestions?
0
speedtofly
Asked:
speedtofly
  • 4
  • 3
1 Solution
 
xmlmagicianCommented:
i am sorry to tell you that if you have the latest update of your operating system then i do not think that there are much you or us we can do about it.

what is the operating system and what version?
0
 
speedtoflyAuthor Commented:
Hi
Thanks for the answer.
I'm not sure where to look to give you the info
Could you give me a hint
Thanks
0
 
xmlmagicianCommented:
hi OP

that is not a problem, do you know what if it is the model of the tablet? what it says on the box you bought it or on the device itself
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
speedtoflyAuthor Commented:
Hi
The tablet is a Tf700t
The sysytem android 4.1.1
0
 
xmlmagicianCommented:
first of all you have one awesome piece of kit,
secondly go this addres http://www.asus.com/Tablet/ASUS_Transformer_Pad/ASUS_Transformer_Pad_Infinity_TF700T/#download

on the drop down list that says OS choose android then go to firmware and choose the correct update to see if it is going to resolve the issue.

i hope that helps
0
 
speedtoflyAuthor Commented:
Thanks for the info.
Even from there though, I'm not sure what to do , it seams like you can make a wrong choices with big consequences...
0
 
xmlmagicianCommented:
I can help you from here on, you will need to choose which one is the correct one for you
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now