Toshiba Laptop booting up into error Mode. Can see recovery but can't run
I have a toshiba laptop running windows 7. Satellite c675-s7308. My friend says its a hardware error but when I remove the disk and attach to my Windows 7 PC I see the drive plus the recovery drive.
Is there a way to run to the recovery from dos? I'm pretty sure the hard disk is okay since I can see files and deleted some junk files off of it.
Can I make a bootable cd or dvd?
Any help please.
Paul
Laptops NotebooksComponentsMicrosoft Legacy OS
Last Comment
paulbarstool
8/22/2022 - Mon
paulbarstool
ASKER
I don't mind loosing all the data on the drive I just want to get it back working.
Thx
be sure to have your data copied before starting the recovery !
rindi
Being able to see the data on the drive doesn't mean it is good. First test the disk using the manufacturer's diagnostic utility. Also test the RAM of your PC using memtest86+. You'll find both of these tools on the UBCD:
If both those tests end up without errors then you can try restoring the system to factory default. If not, either replace the bad RAM or the disk.
Toshiba, if I'm not mistaken, uses ghost images on it's recovery partitions (at least it used to). If you have the ghost utility available to you, you can try restoring the images with it. Since you can access the disk on another PC, check the contents of the recovery partition and look for files with the *.gho extension. If such files exist, and you don't own ghost, you should be able to buy a copy from symantec or PC shops near you.
If it isn't ghost that was used, you should be able to order recovery DVD from toshiba.
How do I get the imagex.exe off the ISO file? Do I run the ISO file and it extracts?
I don't want to screw up my working good Windows 7 desktop.
thx
Paul
Scott Thompson
You can either burn the .ISO and install it onto your computer, or I will also upload the imagex.exe file, however you will need to change the extension from .jpg to .exe before using. imagex.jpg
paulbarstool
ASKER
Ty for the file. I did backup the main drive c: and my friends contents, but it seems to me that I have lost the recovery part.
Maybe the hard disk is going? Or can the recovery be hidden?
Where did you see the recovery part? Either way, follow the original instructions and your partition should be there.
"run DISKPART. Then select your disk by typing 'list disk', 'sel disk 0' (or whatever number the hard drive is. Then select your part, again, 'list part', sel part 1' (here you select the partition that is approx. 10GB in size). Lastly, let's assign it a letter, 'assign letter=R'. Type 'exit'"
If you do not see the partition that contains the recovery files, then we have an issue.
nobus
the recovery can be hidden
you can change the attributes of the partition with diskpart
Not a chkdsk, that only tests the file-system, but not the disk. You MUST run the manufacturer's diagnostic utility first, and if that has NO errors you can run chkdsk later.
Scott Thompson
That is true, I agree with rindi.
paulbarstool
ASKER
If it is multiple .SWM files
imagex.exe /ref RECOVERY*.SWM /apply RECOVERY1.SWM 1 C:\
Nope, that is correct paulbarstool. The first listing is to describe ALL the files, hence the wildcard. The second listing is to tell it which .swm file to start with. So
It ran and I rebooted the computer, it sat for 10 minutes on the boot screen, it hasn't gone past that yet.
Scott Thompson
If it is just a blinking cursor, insert your Windows disc and run automatic repair. This should find the installation and change it to the bootable partition. If that doesn't work, download burn UBCD.
The install completed and I restarted the computer and let it fix errors and it still gave me problems. I think the hard drive might be bad. If I did a backup of the recovery drive can I reformat the drive to see if that would help?
Thx
Paul
Scott Thompson
What problems are you having? Have you ran a chkdsk with the drive slaved?
I did run a chkdsk beforehand and it hung. To answer the other question my friend DID NOT make system restore cd/dvds.
I have the laptop drive connected to my windows 7 desktop now, I found the application area in the Toshiba HD recovery folders. Can I run this program on my desktop? I just don't want to screw up my PERSONAL desktop.
I don't know if you can run it externally like that for making the Recovery DVD's. What are the error messages that you are getting? Maybe I can help you through them. It is still not booting into Windows, or it is in and you are getting error popups? Any pictures of what it is doing would be helpful also. It sounds like we are at least halfway there! :)
paulbarstool
ASKER
I also noticed I have boot*.WIM files. Do I have to imagex them too?
I have three of them boot.wim, boot64.wim and bootre64.wim.
I didnt do those before.
Paul
Scott Thompson
No, you should not have to imagex.exe those. What are the errors specifically you are getting?
>> I did run a chkdsk beforehand and it hung << thsis indicates disk or disk info problems, so the partition can be bad
maybe best to order the recovery CD's from toshiba
Thx