troubleshooting Question

Certain Files on New File Server are Slow to Open

Avatar of jdr1237
jdr1237Flag for United States of America asked on
Microsoft OfficeMicrosoft Server OS
5 Comments2 Solutions1342 ViewsLast Modified:
Network Environment:
(1) New file server running Server 2008 R2
(1) New domain controller also running Server 2008 R2
- XP Pro PCs
- (1) Windows 7 Pro PC (32 bit)
- Switches on network - 100MB

I have recently installed the brand new file server as mentioned above.  Since the new file server install, when users attempt to access certain files on the file server, whether they are Word, Excel or PDFs, it can take over 15 seconds till the file finally opens on their PCs.  I do notice that the unc path in Word or Excel references the name of the old file server when attempting to open the files.  Some files open fairly quickly, in a few seconds.  The users are running Office 2007 and 2010 on their computers.
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