Windows fax and scan not working for one SBS user

paulmac110
paulmac110 used Ask the Experts™
on
Hi - One of our Windows SBS users cannot receive faxes any more. On his workstation, Windows fax and scan shows that "all accounts are accessible". His group membership includes the fax group. Up until a couple of days ago he was receiving faxes wthout a problem.

I have checked other users machines and they are all receiving faxes. Having check all the other obvious things I have run out of ideas.

Any suggestions?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Disable all 3rd party services on the client machine and test it again.

Start - Run - msconfig - Services Tab - Check Hide All Microsoft Services
 
Then click Disable All.

Restart the machine and test.

Author

Commented:
I removed the user from the fax admin group in SBS 2011....waited 10 minutes....added the user to fax admin group again and bingo!

Thanks for your input.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial