Print driver host for 32bit applications has stopped working
Posted on 2012-12-28
We recently upgraded our Servers from Citrix XenApp 5 Windows Server 2003 (32-bit) to Citrix XenApp 6.5 Windows Server 2008 R2 Enterprise SP1 64-bits.
Mainly we use HP LaserJet 4250tn and some HP LaserJet P4015 printers (Also Xerox Multifunctional printers no problems there).
For the LJ 4250tn we have installed the HP 4250tn PCL5e v 61.74.561.43 and for the HP P4015 we have installed HP Universtal Printing PCL5e v126.96.36.19934.
Often we get the error message "Print driver host for 32bit applications has stopped working". I think this must be a driver issue.
I've change all drivers to the HP 4250tn PCL5e v61.74.561.43. Now we have less error messages but still sometimes. And when this happens the only solution is to reboot de Server.
The error message is:
Faulting application name: splwow64.exe, version: 6.1.7601.17777, time stamp: 0x4f35fbfe
Faulting module name: hpcui5r1.dll_unloaded, version: 0.0.0.0, time stamp: 0x47f651e2
Exception code: 0xc0000005
Fault offset: 0x0000000035127818
Faulting process id: 0x4fd8
Faulting application start time: 0x01cddeb3c922c3a6
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: hpcui5r1.dll
Report Id: 3b46c3a6-4aa7-11e2-b1a6-8e0b5467cdc8
What driver must I use in such an environment whithout getting this error?