Crazy Mouse

brightfarm
brightfarm used Ask the Experts™
on
My optical mouse has been operating erratically. My OS is Windows 7. The pointer continually stalls for several seconds while I am using it.
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Billing Engineer
Most Valuable Expert 2014
Top Expert 2009
Commented:
this is the order in which you should solve the problem:
* get new batteries if it's a wireless mouse
* clean the optical part
* clean the underground/pad
* update the driver
* get a new mouse
Guy Hengel [angelIII / a3]Billing Engineer
Most Valuable Expert 2014
Top Expert 2009

Commented:
of course, if it's the windows being stalled completely due to hardware issues, the "mouse being stalled" will only be a symptom, and the issue is on the computer.
if it's a desktop, check out if you have too much dust inside your box. open and vaccum the box, check if ventilation is working ok, nothing overheating etc ...

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Commented:
How do I update the mouse drivers?
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Guy Hengel [angelIII / a3]Billing Engineer
Most Valuable Expert 2014
Top Expert 2009

Commented:
Scott CSenior Engineer

Commented:
Try booting with a live CD such as Knoppix and see if the behavior changes.  If the mouse works you will know it isn't a hardware problem with your mouse.

http://www.knopper.net/knoppix/index-en.html

Connect the mouse to another computer and see if the problem follows the mouse.

Also, if it's a USB mouse try a different port.
William FulksSystems Analyst & Webmaster

Commented:
Are you using it on a shiny or glass surface? I've seen optical mice do this on glossy or glass top desks because it reflects the light and screws with the operation. Try getting a few pieces of paper to use as a makeshift pad and see if it works any better.

Commented:
Make sure there is no obstructions in the optical area such as a hair

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