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Office files do not open from a network drive
I have a client who has Office Pro 2010 installed and cannot open Office documents from a network drive. Each time they try to open, the office file appears corrupt but if I copy it to his local drive, it works fine. File versions could be 2003 or 2010.
Microsoft Office
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emconsulting
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I have seen this happen when the filepath to the server copy is too long
(which is why the same file opens as a local copy)
test a short /path/filename to the server to see if it opens correctly
(which is why the same file opens as a local copy)
test a short /path/filename to the server to see if it opens correctly
ASKER
Disabling Protected View resolved the issues.
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Also try disabling the firewall on the problem computer to see if that makes any change.
Have you scanned for malware?
.... Thinkpads_User