I have a client who has Office Pro 2010 installed and cannot open Office documents from a network drive. Each time they try to open, the office file appears corrupt but if I copy it to his local drive, it works fine. File versions could be 2003 or 2010.
Microsoft Office
Last Comment
emconsulting
8/22/2022 - Mon
John
Try an Office repair on this computer. Programs and Features, click on Office, Change and then Repair. See if a repair assists.
Also try disabling the firewall on the problem computer to see if that makes any change.
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
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I have seen this happen when the filepath to the server copy is too long
(which is why the same file opens as a local copy)
test a short /path/filename to the server to see if it opens correctly
emconsulting
ASKER
Disabling Protected View resolved the issues.
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Also try disabling the firewall on the problem computer to see if that makes any change.
Have you scanned for malware?
.... Thinkpads_User