emconsulting
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Office files do not open from a network drive
I have a client who has Office Pro 2010 installed and cannot open Office documents from a network drive. Each time they try to open, the office file appears corrupt but if I copy it to his local drive, it works fine. File versions could be 2003 or 2010.
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I have seen this happen when the filepath to the server copy is too long
(which is why the same file opens as a local copy)
test a short /path/filename to the server to see if it opens correctly
(which is why the same file opens as a local copy)
test a short /path/filename to the server to see if it opens correctly
ASKER
Disabling Protected View resolved the issues.
Also try disabling the firewall on the problem computer to see if that makes any change.
Have you scanned for malware?
.... Thinkpads_User