Link to home
Start Free TrialLog in
Avatar of Steve Bohler
Steve BohlerFlag for United States of America

asked on

Error: The Server is configured for Basic authentication. The connection between your computer and the web server does not use Secure Sockets Layer (SSL).

Hello,

We are running into an issue where users with Office 2010, when they click on a link to a Word document from a site protected with Basic Authentication, get the following error:

The Server is configured for Basic authentication. The connection between your computer and the web server does not use Secure Sockets Layer (SSL).

To resolve this problem, ask the server administrator enable SSL encryption on the web server (recommended). By default, Office 2010 applications can access and download files from a web server that uses Basic authentication only over an SSL connection.

Do I have to purchase a SSL certificate for this domain and require all users to access it via https://... ?

I know there is a setting in an office they can make to ignore this, but I don't want to request them to do that.

Thanks in advance for any advice.

Steve
ASKER CERTIFIED SOLUTION
Avatar of Imal Upalakshitha
Imal Upalakshitha
Flag of Sri Lanka image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Steve Bohler

ASKER

I did come across that KB article. I was hoping there was a solution other than the work-around it lists. I don't want to ask users to change their Office settings, as the workaround directs.

Is there a way to make SSL enabled, but not required?

Thanks.
you could use group policy to update the registry
in computer configuration

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WebClient\Parameters /v BasicAuthLevel /t REG_DWORD /d 2 /f

Open in new window

User generated image