Solved

Error: The Server is configured for Basic authentication. The connection between your computer and the web server does not use Secure Sockets Layer (SSL).

Posted on 2012-12-28
3
2,248 Views
Last Modified: 2013-01-03
Hello,

We are running into an issue where users with Office 2010, when they click on a link to a Word document from a site protected with Basic Authentication, get the following error:

The Server is configured for Basic authentication. The connection between your computer and the web server does not use Secure Sockets Layer (SSL).

To resolve this problem, ask the server administrator enable SSL encryption on the web server (recommended). By default, Office 2010 applications can access and download files from a web server that uses Basic authentication only over an SSL connection.

Do I have to purchase a SSL certificate for this domain and require all users to access it via https://... ?

I know there is a setting in an office they can make to ignore this, but I don't want to request them to do that.

Thanks in advance for any advice.

Steve
0
Comment
Question by:skbohler
3 Comments
 
LVL 13

Accepted Solution

by:
upalakshitha earned 500 total points
ID: 38727149
yes if you want to use HTTPS:// you need to have certificates configured. but if you want there is a workaround mentioned here. please have a look  http://support.microsoft.com/kb/2123563
0
 

Author Comment

by:skbohler
ID: 38727810
I did come across that KB article. I was hoping there was a solution other than the work-around it lists. I don't want to ask users to change their Office settings, as the workaround directs.

Is there a way to make SSL enabled, but not required?

Thanks.
0
 
LVL 78

Expert Comment

by:David Johnson, CD, MVP
ID: 38727885
you could use group policy to update the registry
in computer configuration

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WebClient\Parameters /v BasicAuthLevel /t REG_DWORD /d 2 /f

Open in new window

Group Policy
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Join & Write a Comment

What is an ISAPI filter?   •      It's an assembly (.dll file) that can add or change the way IIS works.   •      They can be enabled globally for your web server or on a site-by-site basis.   When the IIS server receives a request, enabling the ISAPI fi…
Debug Tools to analyse IIS process: This article focus on taking memory dumps from IIS to determine which code is taking more time and to analyse which calls hangs/causes more CPU usage. To take dumps,download the following. Install1: To st…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now