Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.
COURSE of the MONTH
8 days, 12 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Mobile Phone Profile on Exchange
Posted on 2012-12-28
Hi,
This particular user's iPhone & iPad is not synching well with outlook/exchange. So I like to have a clean start.
Can someone explain to me any ramifications with either choice (1) Remove mobile phone partnership and (2) Perform a remote wipe to clear mobile phone data ?
For trial, I chose "Remove mobile phone partnership" on my exchange account and my Smartphone showed no emails. So I erased existing exchange account on my smartphone and created the same account. Now I receive emails and all is good. But when I went to Exchange management and right click on my account, I do not see the option "Manage Mobile Phone" anymore. But my phone is synching alright.
FYI I have erase this user's exchange account on his iPad and iPhone many times to no avail.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
2
3 Comments
Option number one will remove the link between the device and Exchange Server.
Option number two is more for if a phone is lost and contains sensitive data. That will literally erase the phones content and set it back to defaults.
I'd try option one and remove the link between the device and Exchange and then re-establish that communication.
I am going to imagine that the option will show up eventually for your account that it was removed from. Some stuff with Exchange is cached and doesn't refresh immediately.
Option number two is more for if a phone is lost and contains sensitive data. That will literally erase the phones content and set it back to defaults.
I'd try option one and remove the link between the device and Exchange and then re-establish that communication.
I am going to imagine that the option will show up eventually for your account that it was removed from. Some stuff with Exchange is cached and doesn't refresh immediately.
Active 1 day ago
"Some stuff with Exchange is cached and doesn't refresh immediately. " ---> You may be right on it. It may show up eventually. I think I will chose option (1) on this user's iPhone to see if it synch better.
Active 1 day ago
Update:I tried "remove mobile phone partnership" on this user's iPhone. I erased Exchange account on his iPhone and re-created it. So far it has not received any emails yet .. I suppose it needs about 30 minutes to being showing up ... hopefully.
To my surprise, the new connection/profile of the iPhone showed up immediately on his Exchange account whereas on my exchange account, "Manage Mobile Phone" option does not even show when I right click on the mailbox. The difference is that on his, I left iPad profile and on mine Samsung was the only one and the last device on the list.
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center.
Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center.
Navigate to the Servers >> Certificates…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …
Suggested Courses
Course of the Month8 days, 12 hours left to enroll
764 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.