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how to import contacts and emails from Vista into Win Mail 8

Posted on 2012-12-28
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Last Modified: 2013-01-09
I have a client whose Vista PC went belly up.  I was able to recover all user files and have placed them on a new Windows 8 PC.  However, I can't seem to get the new WinMail 8 to see either the contacts or the old emails.

The contacts and emails were moved over in a raw format, whatever format they were in for use in Windows Mail under Vista.  There was no opportunity to export them first.

How do I get this stuff into WinMail 8?  It's annoying not having an import function, and placing the contacts into the Contacts folder doesn't seem to work.

Help, please!
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Question by:splait
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18 Comments
 
LVL 8

Expert Comment

by:RGRodgers
ID: 38728246
What is the file type or extension of the file you have in hand?  You need to find a way to export that file type into a portable type such as CSV.
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LVL 50

Expert Comment

by:jcimarron
ID: 38728248
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LVL 12

Author Comment

by:splait
ID: 38728358
I managed to find the contacts import tool by browsing to the Program Files folder and rummaging around, but I'm still stuck with a bunch of .eml files and folders that need to be imported.

Any ideas?

@jcimmaron, I can't follow the information in the thread you gave me above.  Isn't there a simple (hah, hah) way to import emails?
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LVL 8

Expert Comment

by:RGRodgers
ID: 38728389
There is a simple way to import emails if they are first exported into a portable format.  Options would be to install Mail on Windows 8 which might not be what you want.  Or, install the files temporarily onto a Mail-based system that could export them.  Preferably, we can locate a tool that can read eml files and export a portable format like csv or the like.  I will do some searches for you, but you can look for that too.  There are a lot of tools out there that do similar work...RG
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LVL 8

Expert Comment

by:RGRodgers
ID: 38728397
Quick note that I found an EML to PST (Outlook format) converter.  I don't know if your system can read PST though as it isn't exactly portable.  And, this tool is $49...  Still looking for options...RG

http://www.softspire.com/eml-to-pst.html
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LVL 12

Author Comment

by:splait
ID: 38728399
I appreciate your looking, but will these tools deal with my clients folders, too?  She has several folders set up.

How can Microsoft put out a product that doesn't import emails in native format from their own products?  They continue to baffle me in the way they do business.
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LVL 12

Author Comment

by:splait
ID: 38728457
It isn't whether or not the system will take a .pst file.  Only Outlook will use .pst files.  My client is using the new Mail program that comes with Windows 8, not Outlook.
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LVL 8

Expert Comment

by:RGRodgers
ID: 38728564
That's as I said in that PST is not portable.  Still working on it but family obligations, you know.

Microsoft's various tools each have their own internal formats.  Portability requires export to a portable file and import from that.  No justification as I have nothing to do with Microsoft.

...RG
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LVL 8

Expert Comment

by:RGRodgers
ID: 38728625
I haven't yet found an appropriate tool for exporting eml files.  Options are...

Keep looking for that tool which may be out there.  We should do this tomorrow.

Use the EML to PST tool to convert EML to PST and then use a PST tool to export it.  Might work but complex, iffy and possibly even more expensive.

Locate some system running Mail that can export the EML file to a portable format.  I'd say this is the backup plan.

I don't really consider running Mail on Windows 8 as a viable option as it just pushes current problems to the future...RG
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LVL 93

Expert Comment

by:nobus
ID: 38728868
maybe the easiest is to impo rt these files into a n Outlook account on another PC, then export them, to use them to the W8
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LVL 38

Expert Comment

by:BillDL
ID: 38729528
Was it the inbuilt Mail application in Vista, or was the person using the separately downloaded and installed Windows Live Mail?

If it was Windows Live Mail, then has the user logged into "Live" using a browser to see if the messages are there?
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LVL 12

Author Comment

by:splait
ID: 38729548
Sorry, @BillDL.  It's the built-in Vista Mail program.

@RGRodgers, I know you can't tell me why.  It was a rhetorical question.  I've been dealing with Microsoft and their lack of interest since 1982 or 3.  It's just galling that they sell so many licenses and couldn't care less about their clients.

@nobus, Hi!  You may be right about how to handle this.  I'll continue to look for a short while to find a better solution, but ....
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LVL 38

Expert Comment

by:BillDL
ID: 38729633
Thanks splait, it was just a shot in the dark possibility.  I don't know anything about Windows 8, so I'm not in the position to make any suggestions other than the fact that I intend to use Linux rather than buy another MS OS.  Just the way I feel with everything being forced through at the end user.
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LVL 93

Expert Comment

by:nobus
ID: 38730449
for windows mail, i suggest to export these files on another pc, running the same client program, then importing
there is not much support for that program
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LVL 12

Author Comment

by:splait
ID: 38742709
nobus - once they are in the correct format, HOW do I import them?  I can find no import function.
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LVL 93

Accepted Solution

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nobus earned 2000 total points
ID: 38742966
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LVL 12

Author Closing Comment

by:splait
ID: 38761007
It worked!  Thanks, nobus.  I searched all over the web and wasn't able to find those articles.  I'm glad you did!
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LVL 93

Expert Comment

by:nobus
ID: 38761966
glad to help
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