troubleshooting Question

Perhaps a very easy question... Why is my motherboard too low?

Avatar of FourthDownMage
FourthDownMage asked on
HardwareDesktopsComponents
9 Comments5 Solutions657 ViewsLast Modified:
This is a little difficult to put into words, but let me try.  I have a motherboard,  ASUS P8P67 LE R3 1155 ATX,  that we put into an Antec 900 Case.  After placing the standoff screws, mounting the motherboard, adding the memory, power supply, hard drives, optical drives....  I went to put the sound card in, and...

The sound card cannot be fully seated into the motherboard.  The metal plate on the sound card, which has its various ports in a vertical line, which sticks out the back of the computer, and gets screwed into one of the available slots...  is holding the card up... preventing it from being pressed into its PCI slot.  Does that make sense?

The sound card's gold contacts need to be fully pressed into the PCI slot, so that the card is connected.  But unfortunately, the motherboard appears to be sitting lower in the case, than it should be.  Why is this happening?  and what can I do to fix it?

I would love to attach a picture of this problem, but I cant get the camera in position to be able to take a shot which could actually show this.

Any help or suggestions would be appreciated.
Thank you.
ASKER CERTIFIED SOLUTION
William Fulks
IT Services Analyst

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