troubleshooting Question

Exchange 2007/Outlook 2010 Autodiscover Service Error

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jab56 asked on
OutlookMicrosoft Server AppsMicrosoft Enterprise
4 Comments1 Solution723 ViewsLast Modified:
I have 1 user who cannot see anyone elses free/busy information. Everyone else in the office can see everyone elses schedule just fine. In running the Exchange commandlet:

Test-OutlookWebServices -Identity: user@domain.com |fl the results are:

Id      : 1003
Type    : Information
Message : About to test AutoDiscover with the e-mail address person@steelwedge.com.

Id      : 1013
Type    : Error
Message : When contacting https://owa.steelwedge.com/autodiscover/autodiscover.xml received the error   The remote server returned an error: (401) Unauthorized.

Id      : 1006
Type    : Error
Message : The Autodiscover service could not be contacted.
Edit:  I've just found out that running the same command on a user without any problems gives the same results. Consequently, I think these errors do not correspond with her problem.

I should also add that when using OWA, she is able to see all free/busy information just fine.

I'm a little bit puzzled why only 1 user would have this problem. What do I need to do to get this corrected?
Thanks much
ASKER CERTIFIED SOLUTION
jab56

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