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Windows 8 BSOD - Help needed to identify cause
Hi, keep on receiving a bsod at random intervals. Need some assistance determining what component is causing the problem. This only started happening since upgrading from windows 7 to windows 8. Thanks!
Attached is the minidump file. Performed analysis and states atpi.sys is the cause.
Attached is the minidump file. Performed analysis and states atpi.sys is the cause.
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ASKER
Hi,
Is there a way to identify which attached disk is causing the cash. I would like to zero in on the exact disk that is causing issue.
Thanks
Is there a way to identify which attached disk is causing the cash. I would like to zero in on the exact disk that is causing issue.
Thanks
that's easy - work with one at the time, and disconenct all others
Hi.
> Attached is the minidump file
Why just one? Are the others identical? Always atapi.sys?
> Attached is the minidump file
Why just one? Are the others identical? Always atapi.sys?
You might need simply update the mobo drivers. Check at mobo vendor's website for newest drivers.
ASKER
I actually cannot get updated drivers from the mobo manufacturer for win 8, they only win 7 available.
Yes, the minidump result is always identical each time a bsod occurs.
Yes, the minidump result is always identical each time a bsod occurs.
Are you using any Virtual Sofware?
Either update or uninstall as it may not be compatible with Windows 8.
eg: VPC, VirtualBox, Daemon Tools, Alcohol 120, PowerISO, MagicDisc.
Either update or uninstall as it may not be compatible with Windows 8.
eg: VPC, VirtualBox, Daemon Tools, Alcohol 120, PowerISO, MagicDisc.
did you get a solution?
ASKER
122912-7332-01.dmp