It is an honor to be featured in Gartner 2019 Magic Quadrant for Datacenter Backup and Recovery Solutions. Gartner’s MQ sets a high standard and earning a place on their grid is a great affirmation that Acronis is delivering on our mission to protect all data, apps, and systems.
Windows 8 BSOD - Help needed to identify cause
Hi, keep on receiving a bsod at random intervals. Need some assistance determining what component is causing the problem. This only started happening since upgrading from windows 7 to windows 8. Thanks!
Attached is the minidump file. Performed analysis and states atpi.sys is the cause.
Attached is the minidump file. Performed analysis and states atpi.sys is the cause.
Do more with
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
it points to the atapi .sys, which is a disk driver file included in windows
can you reinstall windows? if not, you may have to claim a warranty repair or replacement
**************************
* *
* Bugcheck Analysis *
* *
**************************
DRIVER_POWER_STATE_FAILURE
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80039d8060, Physical Device Object of the stack
Arg3: fffff802b28788e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8011116010, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
DRIVER_OBJECT: fffffa800e0e3ad0
IMAGE_NAME: atapi.sys
DEBUG_FLR_IMAGE_TIMESTAMP:
MODULE_NAME: atapi
FAULTING_MODULE: fffff880013f3000 atapi
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
------
can you reinstall windows? if not, you may have to claim a warranty repair or replacement
**************************
* *
* Bugcheck Analysis *
* *
**************************
DRIVER_POWER_STATE_FAILURE
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80039d8060, Physical Device Object of the stack
Arg3: fffff802b28788e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8011116010, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
DRIVER_OBJECT: fffffa800e0e3ad0
IMAGE_NAME: atapi.sys
DEBUG_FLR_IMAGE_TIMESTAMP:
MODULE_NAME: atapi
FAULTING_MODULE: fffff880013f3000 atapi
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
------
Hi,
Is there a way to identify which attached disk is causing the cash. I would like to zero in on the exact disk that is causing issue.
Thanks
Is there a way to identify which attached disk is causing the cash. I would like to zero in on the exact disk that is causing issue.
Thanks
I actually cannot get updated drivers from the mobo manufacturer for win 8, they only win 7 available.
Yes, the minidump result is always identical each time a bsod occurs.
Yes, the minidump result is always identical each time a bsod occurs.
Premium Content
You need an Expert Office subscription to comment.Start Free Trial