• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 305
  • Last Modified:

windows 7 wont boot

Hi,

I have a Dell Inspiron Mini 1018 laptop running Windows 7. It has a 160 GB hard drive, 2 GB memory, no optical drives. It came with a starter version, SP1 of Windows 7 installed. I turned it off yesterday and today it won't boot. I can only get to the screen where it gives you the choice of loading the "repair option" or "boot normally". Neither one works and the PC shuts off.

I've checked the internal connections to the hard drive and the memory chip, everything is secure. Is there anyway to repair the OS using a thumb drive?

Thanks
0
jlefave
Asked:
jlefave
1 Solution
 
Scott ThompsonComputer Technician / OwnerCommented:
What the error message you get? If it is just constantly rebooting, press F8 at the beginning and choose 'Disable Automatic Restart Upon System Failure'. Then let us know the BSOD error.
0
 
jlefaveAuthor Commented:
when I selected disable auto restart, it went to the desktop and now seems fine. How do I disable "auto restart" ?
0
 
Scott ThompsonComputer Technician / OwnerCommented:
0
 
nobusCommented:
it looks like you got a BSOD
look for any dmp files in windows\minidumps, and attach it here  for more info
you can also look in event viewer for problems
0
 
Lionel MMSmall Business IT ConsultantCommented:
You can create a bootable USB to repair or reinstall Windows 7 by using this link for guidance. Your Win7 files should be located on your hard disk drive under \i386 or it may be on the boot/diagnostics partition setup by Dell. http://www.sevenforums.com/installation-setup/148786-windows-7-starter-iso.html
0

Featured Post

[Webinar] Improve your customer journey

A positive customer journey is important in attracting and retaining business. To improve this experience, you can use Google Maps APIs to increase checkout conversions, boost user engagement, and optimize order fulfillment. Learn how in this webinar presented by Dito.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now