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ojomupaul
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CANT RECIEVE MAILS FROM A PARTICULAR DOMAIN

I can receive mails for a prticular domain (ford.com) for over six months now, messages sent from our domain rtbriscoe.com gets to them. but cant get mails from them.

the error message shown below

This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

xxxxxxx@rtbriscoe.com>:

Sorry, I couldn't find any host by that name. (#4.1.2) Despite repeated attempts, this message could not be delivered.
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ojomupaul

8/22/2022 - Mon
SOLUTION
John Easton

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SOLUTION
Graham N.

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ojomupaul

ASKER
sorry for the error in typing... the first line suppose to read.... i cant receive mails from a particular domain (ford.com).....

their tech said its our server that is rejecting their (ford) mails.... this only brings more confusion.. we have checked everything from our end and discover everything is ok. using testexchangeconnectivity .com, mxtoolbox.com and other testing tools..
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ojomupaul

ASKER
thanks so much for the solution, this has confirm my initial steps in resolving the issue, I will further pressurise them to resolve the problem.

Thanks a million times.
ojomupaul

ASKER
Finally the issue has been resolved, messagelab was contacted and they have rectified it...I can receive the mails now...bravo!!!! thanks a million!!!
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