Link to home
Start Free TrialLog in
Avatar of ojomupaul
ojomupaul

asked on

CANT RECIEVE MAILS FROM A PARTICULAR DOMAIN

I can receive mails for a prticular domain (ford.com) for over six months now, messages sent from our domain rtbriscoe.com gets to them. but cant get mails from them.

the error message shown below

This is the mail delivery agent at messagelabs.com.
I was not able to deliver your message to the following addresses.

xxxxxxx@rtbriscoe.com>:

Sorry, I couldn't find any host by that name. (#4.1.2) Despite repeated attempts, this message could not be delivered.
SOLUTION
Avatar of John Easton
John Easton
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Graham N.
Graham N.
Flag of United Arab Emirates image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ojomupaul
ojomupaul

ASKER

sorry for the error in typing... the first line suppose to read.... i cant receive mails from a particular domain (ford.com).....

their tech said its our server that is rejecting their (ford) mails.... this only brings more confusion.. we have checked everything from our end and discover everything is ok. using testexchangeconnectivity .com, mxtoolbox.com and other testing tools..
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
thanks so much for the solution, this has confirm my initial steps in resolving the issue, I will further pressurise them to resolve the problem.

Thanks a million times.
Finally the issue has been resolved, messagelab was contacted and they have rectified it...I can receive the mails now...bravo!!!! thanks a million!!!