troubleshooting Question

Crystal Server Report Instances

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lcallah93Flag for United States of America asked on
Crystal Reports
3 Comments1 Solution455 ViewsLast Modified:
Hello experts -

I am looking for an easy way (famous last words, I know) to skip daily instances in Crystal Server 2008.  We have over 1,600 daily recurring instances and two nights ago a tech had to stop the CMS because a Crystal report locked all the database tables.  I have restarted the CMS, but now all the instances are running in chronological order, starting where it left off two nights ago.

UGH.

I would like to just stop all the pending instances for all recurring reports and have them start up fresh tonight but I don't see any way to do that easily.  I have tried to search the instance manager for pending reports but they are not listed as pending until they are queued up to run.  If I delete all the recurring instances then I will need to re-create all 1,600 recurring instances all over again.

Am I missing something?

Help!!

Lisa
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