Solved

Crystal Server Report Instances

Posted on 2012-12-29
3
426 Views
Last Modified: 2013-01-01
Hello experts -

I am looking for an easy way (famous last words, I know) to skip daily instances in Crystal Server 2008.  We have over 1,600 daily recurring instances and two nights ago a tech had to stop the CMS because a Crystal report locked all the database tables.  I have restarted the CMS, but now all the instances are running in chronological order, starting where it left off two nights ago.

UGH.

I would like to just stop all the pending instances for all recurring reports and have them start up fresh tonight but I don't see any way to do that easily.  I have tried to search the instance manager for pending reports but they are not listed as pending until they are queued up to run.  If I delete all the recurring instances then I will need to re-create all 1,600 recurring instances all over again.

Am I missing something?

Help!!

Lisa
0
Comment
Question by:lcallah93
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 100

Expert Comment

by:mlmcc
ID: 38729607
I don't think you are missing anything.

I am not aware of a way to do what you want.

mlmcc
0
 
LVL 14

Accepted Solution

by:
LinInDenver earned 500 total points
ID: 38732811
Unfortunately there isn't an "easy way" to do this, unless you have a 3rd party scheduling tool. There are some that connect into the repository and allow you to search for instances of a certain status, where you could then delete in bulk. However, if your company is anything like the ones I have worked for ;-) you won't be able to acquire one quickly and it might be faster to simply go into the reports one by one and kill off the pending instances.

One other idea I have - change the ODBC connection on the server to be some other database. Allow the reports to run and they should fail almost immediately since the database connection would not contain the tables/views you are looking for. This will give you time to fix the reports and they will continue to fail immediately until you resolve it.

By the way, the only way I know of to prevent table locks is to change the reports to point to stored procedures or views and indicate WITH NO LOCK in the SQL on every table. Check for the correct syntax for implementing NOLOCK, depending on what kind of database you are using.
0
 

Author Closing Comment

by:lcallah93
ID: 38734490
That is a great idea with the ODBC connection.  I ended letting them run and all is well, but I will keep that in my toolbox (I have a feeling it will happen again....)

Thank you and happy new year!!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
I hate sub reports and always consider them the last resort in any reporting solution.  The negative effect on performance and maintainability is just not worth the easy ride they give the report writer.  Nine times out of ten reporting requirements…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.
Suggested Courses

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question