cannot install rollup 8 for exchange 2010 sp1

total123
total123 used Ask the Experts™
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Hi, I've been trying to install exchange 2010 rollup 8, but keep getting errors and doesn't install.
I've attached a rollup.log zip file.

report event 1023 in event viewer

Product: Microsoft Exchange Server - Update 'Update Rollup 8 for Exchange Server 2010 Service Pack 1 (KB2787763) 14.1.438.0' could not be installed. Error code 1603. Additional information is available in the log file c:\Rollup.log.

also, I'm running this in an small business 2011 setup that was finished from a migration from sbs 2003 2 weeks ago.
Rollup.zip
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Manpreet SIngh KhatraSolutions Architect, Project Lead
Top Expert 2013

Commented:
Hope you manually copied the RU 8 and trying to install ?
Is the Installer service running ?
Why arent you simply planning for SP install ?

- Rancy
total123

Author

Commented:
What do u mean by manually copy ru8. I've downloaded it manually and trying to install by double clicking it.

I've tried sp2 install but got errors about 3 or 4 objects. Read some where that i needed rollup 8

I nees to.check installer is running
Manpreet SIngh KhatraSolutions Architect, Project Lead
Top Expert 2013

Commented:
Try to run with elevate rights "Run As Administrator"

- Rancy
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total123

Author

Commented:
run as admin isn't an option, right clicking on file, as I am an admin all ready
IT Service Manager
Top Expert 2012
Commented:
Though you are an administrator, Run the setup file with Run as Admin option...

Also Check whether your server is installed with Windows Framework 3.0 if yes. uninstall it and try the update again..
total123

Author

Commented:
uninstalling windows framework 3 worked a treat.
I've installed sp1 rollup 8 and now installing sp2, it's already passed the test procedure. Looks like RU8 was required.

many thanks for the advice.

is there a known issue with framework 3 ?
Is it a good idea to leave it off for the moment ?
Rajkumar DuraisamyIT Service Manager
Top Expert 2012

Commented:
Dont install windows management framework 3.0 on Exchange Server. For more information on the background of W M Framework 3.0 and Exchange Server

http://blogs.technet.com/b/exchange/archive/2012/12/14/windows-management-framework-3-0-on-exchange-2007-and-exchange-2010.aspx

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