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Server screen is black..what is happening?

Posted on 2012-12-29
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Last Modified: 2013-01-04
SBS 2008 just gave me a black screen with on a pointer. Server seems to be running fine, I just tried to log on to check something and the screen, after log in, is just black and there is only a pointer. Pointer moves across screen, but can't do anything.  What to do?

Well, now the screen is fine. Weird. I usually RDP on the server, but had this problem so went over to it and tried to logon, same thing, black screen with only a pointer.  I read a few articles, posted this question on EE, tried to log on 6 more times, finally the last time the screen is normal and I can interface the SBS as usual.  So, what the heck was that about and what should I look at?
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Question by:wfcrr
7 Comments
 
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Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 167 total points
ID: 38729698
Windows Explorer had not loaded or was hung check your application event logs
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Author Comment

by:wfcrr
ID: 38729710
where do I go to check event logs?
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Assisted Solution

by:cpmcomputers
cpmcomputers earned 166 total points
ID: 38730638
I have seen comments on this when the screen resolutions on login at the console and via rdp are different

In the instance I encountered I changed the screen resolution on the rdp side
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:wfcrr
ID: 38730687
I have been RDPing onto server for a couple of years now, first time I have encountered this.  

I know this seems dumb, but, where do I check logs?
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Expert Comment

by:David Johnson, CD, MVP
ID: 38731951
on the server, of course.
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Sandy earned 167 total points
ID: 38734185
Start => adm tools => Event viewer
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Author Comment

by:wfcrr
ID: 38737088
sandeep, thanks, I am there now. Which logs should I view?
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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