I have an Exchange 2010 server with multiple databases. All but one database was in a dirty shutdown state. I had to run eseutil /p on all databases to get them to report a clean shutdown. One database "DB" still won't mount.
The content index service reports "Failed", however the database does not have a local copy. I'm also concerned that the mounted copy report failed as well.
PS C:\Users\administrator.PF> Get-MailboxDatabaseCopyStatus
Name Status CopyQueue ReplayQueue LastInspectedLogTime ContentIndex
Length Length State
---- ------ --------- ----------- -------------------- ------------
DB1\PF-EXCHANGE Dismounted 0 0 Failed
DB2\PF-EXCHANGE Mounted 0 0 Failed
DB3\PF-EXCHANGE Mounted 0 0 Failed
DB4\PF-EXCHANGE Mounted 0 0 Failed
DB5\PF-EXCHANGE Mounted 0 0 Healthy
[PS] E:\mailboxdb\DB1>eseutil /mh DB1.edb
Extensible Storage Engine Utilities for Microsoft(R) Exchange Server
Version 14.01
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: DB1.edb
DATABASE HEADER:
Checksum Information:
Expected Checksum: 0x180ed7c7
Actual Checksum: 0x180ed7c7
Fields:
File Type: Database
Checksum: 0x180ed7c7
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,17
Engine ulVersion: 0x620,17
Created ulVersion: 0x620,17
DB Signature: Create time:07/29/2012 19:13:36 Rand:4222212 Computer:
cbDbPage: 32768
dbtime: 69010018 (0x41d0262)
State: Clean Shutdown
Log Required: 0-0 (0x0-0x0)
Log Committed: 0-0 (0x0-0x0)
Log Recovering: 0 (0x0)
GenMax Creation: 00/00/1900 00:00:00
Shadowed: Yes
Last Objid: 9636
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Old Repair Count: 0
Last Consistent: (0x1099C,8,1F) 12/29/2012 12:03:25
Last Attach: (0x1099D,9,86) 12/29/2012 11:59:10
Last Detach: (0x0,0,0) 12/29/2012 12:03:25
Dbid: 1
Log Signature: Create time:07/29/2012 19:13:36 Rand:4213550 Computer:
OS Version: (6.1.7601 SP 1 NLS ffffffff.ffffffff)
Previous Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Copy Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Differential Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Last checksum finish Date: 00/00/1900 00:00:00
Current checksum start Date: 00/00/1900 00:00:00
Current checksum page: 0
Operation completed successfully in 0.125 seconds.
--------------------------------------------------------------------------------------------------------
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'DB1'.
DB1
Failed
Error:
Couldn't mount the database that you specified. Specified database: DB1; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
. [Database: DB1, Server: EXCHANGE.abc.local].
An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
. [Database: DB1, Server: EXCHANGE.abc.local]
An Active Manager operation failed. Error: Operation failed with message: MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
. [Server: EXCHANGE.abc.local]
MapiExceptionJetErrorMissingLogFile: Unable to mount database. (hr=0x80004005, ec=-528)
--------------------------------------------------------
OK
--------------------------------------------------------
I'm assuming there is a problem with the Content Index for these databases, which is why it won't mount or report the database copies. Exchange Index service has been restarted and is running without error.
Any expert insight and knowledge is greatly appreciated.
It looks like you have removed the log file which has not been wrote into database.
If the database has been shut down correctly(clean shutdown), please moved the Checkpoint file and all Logfiles to a different folder and try to mount database again. If the database has not been shut down correctly(dirty shutdown). You may need to restore the database with the backup. Or you need to do a database repair.
We don’t suggest removing log files as that way, regarding how to remove the log files, you can refer to the following article:
How to remove Exchange Server transaction log files
http://support.microsoft.com/kb/240145
Hope this helps. Thanks,