troubleshooting Question

Profile Backups in server 2008 Standard edition

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WilfFlag for Canada asked on
Server HardwareStorage Software
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I have been having a challenge getting proper backups.  The task at hand is to backup some data and the.v2 profile files for users to either a USB device or a NAS.

I have been using version 14.1 of Novastor [trial], and have set the backup to run under adminsitrator.

When the backup starts, it does not take all of the users, and does not take all of the files of the user directories that it does take.

My understanding is that using an incremental backup, the first cut should take everything, and then only changed files  after that.

When I try restore, I cannot find most of the data.

Should I create a user "backup" and give "backup" full access to each .v2 file?
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