Network adapter becomes disabled and will not enable

sasllc
sasllc used Ask the Experts™
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The user has an XP desktop system that has begun to disconnect from the network now and then, with no obvious pattern as to when it happens.  When it does happen, the network adapter shows that it is Disabled.  If I click on Enable, it shows that it is trying to do so for a second or two, then says "Connection failed!".  If I reboot the PC, the adapter starts working just fine, like normal--for awhile, and then it eventually fails again.

So before I go buy them a new network card, I need to see if there are any better ideas on what might be happening other than a bad network adapter.  TIA
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Commented:
Check for any new updated drivers for the network card. If there is none, download the correct drivers for it and uninstall it. Restart the computer and install the drivers back to see if it makes a difference.

Other than that, you will need to test it with another network card. I usually have a USB network adapter handy for situations like this.
nobus
Top Expert 2013
Commented:
no other problems showing in device manager, or in event viewer?
you can also update the chipset driver
Don S.
Commented:
This may not be a local nic or driver problem.  Switch patch cords, switch ports or building wiring if you can znd see if the behavior changes.  Sometimes switches will turn off ports that get too many errors on them.

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