Solved

driver_power_state_failure 2 min after boot Windows 8

Posted on 2012-12-29
7
1,955 Views
Last Modified: 2012-12-31
My computer consistently blue screens (driver_power_state_failure) about 2 minutes after I power it up and login. After the driver_power_state_failure, the computer reboots and I seem to be fine until the computer has to sleep/hibernate. Upon waking (or powering on), I get the BSOD again. Please see attached zip of c:\windows\minidump.  I can't seem to find the driver that needs updating -- I have been trying and updated about 10 drivers. I will be very grateful to whoever can find the problem since this is really bothering me! I do have a 2TB Seagate External HDD attached via USB 3.0. Here are my computer specs:
Windows 8 Professional
Samsung 128 GB SSD SAMSUNG 830 Series MZ-7PC128B/WW 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
16 GB RAM G.SKILL Ripjaws Series 4GB 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9S-4GBRL
Core i7 Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics 4000 BX80637I73770K
EVGA 01G-P4-2650-KR GeForce GTX 650 1GB 128-bit GDDR5 PCI Express 3.0 x16 HDCP Ready Video Card
ASUS P8Z77-M LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard
Minidump.zip
0
Comment
Question by:ff10
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 14

Accepted Solution

by:
Rob Miners earned 500 total points
ID: 38730476
The DRIVER_POWER_STATE_FAILURE error is being caused by the dne64x.sys.
 
The driver  for  dne64x.sys is dated "Thu Jun 30 12:44:46 2005" so this driver is probably not compatible with Windows 8.
 
Follow the proceedures in this response

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-bsod-help-dumps-attached/bb62bfb7-f404-444d-829b-a2d2ff0ca981
0
 

Author Comment

by:ff10
ID: 38730929
rrjmin0 - Your analysis makes alot of sense. I did have Cisco AnyVPN Client installed on my computer, but it didn't work and I suspected the uninstall did not complete. I am trying several the solutions in the link you provided, but so far they haven't worked. I renamed the dne64x.sys files to dne64x.sys.bak files. But then I didn't have any network connectivity after a reboot, so I named them back. I tried cccleaner - it did not see the AnyVPN install. CCCleaner is a great product, but I don't think it was the solution this time.

I think you are right. I am trying to verify before closing this question.

I very much appreciate your expertise.
0
 

Author Comment

by:ff10
ID: 38730994
Some good preliminary results after adding a registry value (per the link rrjmin0 provided):

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network\MaxNumFilters

This value did not exist. I made a new DWORD and set the value to 14. 14 is what was recommended in the article and coincidentally the same number of values in the FilterClasses registry value.

Used regjump.exe HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network to get directly to the location in the registry.

So far no BSOD after making this registry change and rebooting. Gonna try it more times and then award points to rrjmin0.

Thank you so much!
0
Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

 

Author Comment

by:ff10
ID: 38731223
The crashes are back. Now I am not getting the BSOD showing me the error had something to do with driver_power_state_failure. Instead, my computer just spontaneously rebooted a couple of minutes after powering up. I tried the following:

Change HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network\MaxNumFilters from 8 to 14
Run Citrix WinFx (computer spontaneously reboots while running this program - tried several times)
Run Microsoft Office MSI cleaner (successful)
Run Revo Uninstaller Pro. Did not find Cisco AnyConnect VPN Client or DTE installation. Ran forceful uninstaller with target being Cisco AnyConnect VPN Client executables and Common Files\DTE executables.
Deleted all references from registry to anyvpn client.
Tried a System Restore, but none of the restore points are before the first time the Cisco AnyConnect VPN client was installed.

I am getting ready for a Windows re-install. Sucks because I have a lot of programs to reinstall and data to backup.

Any other ideas?
0
 
LVL 14

Expert Comment

by:Rob Miners
ID: 38731441
See if this uninstall guide is of any use to to you, if winfix.exe didn't run as intended your problems may be deeper and a fresh install is in order.

https://supportforums.cisco.com/thread/2009555
0
 

Author Closing Comment

by:ff10
ID: 38732338
This was part of the problem. I also changed the 'Power Options' to 'High Performance' and it hasn't crashed yet.
0
 
LVL 14

Expert Comment

by:Rob Miners
ID: 38733264
Good luck :)
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question