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Solved
Need help deleting account in Exchange 2010
Posted on 2012-12-29
I had a SBS swing migration (2003 to 2011) about a year ago that more or less went pretty well. All of the mailboxes moved from the old server (KCFDDC) to the new server (D20DC) except for one. This mailbox is attached to an admin account that I don't want to delete. I just want the mailbox to either work in Exchange 2010 or delete the mailbox and create it again (I need this mailbox to work coming up).
In the Exchange 2010 Console it shows this mailbox as a legacy mailbox (the only one in the whole organization). When I choose "properties" I get a warning that "the properties in this object contain invalid data....." I can't disable this mailbox. I can't perform a move request or any sort. And I can't perform a "disable-mailbox" command from the Exchange Shell. I get this result:
My end goal is to have a functional admin level mailbox for this account that I can use for various admin related Exchange functions.
Please help!! Thanks!
In the Exchange 2010 Console it shows this mailbox as a legacy mailbox (the only one in the whole organization). When I choose "properties" I get a warning that "the properties in this object contain invalid data....." I can't disable this mailbox. I can't perform a move request or any sort. And I can't perform a "disable-mailbox" command from the Exchange Shell. I get this result:
The property can't be empty.
+ CategoryInfo : NotSpecified: (0:Int32) [Disable-Mailbox], DataValidationException
+ FullyQualifiedErrorId : 29B5D572,Microsoft.Exchange.Management.RecipientTasks.DisableMailbox
+ PSComputerName : d20dc.acme.local
My end goal is to have a functional admin level mailbox for this account that I can use for various admin related Exchange functions.
Please help!! Thanks!
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19 Comments
Abbasift: Remove mailbox command will delete the AD account as well
Disable-mailbox -identity "mailboxname"
or
in ESM please right click mailbox "Exchange Task" -> Remove Exchange Attributes
- Rancy
Disable-mailbox -identity "mailboxname"
or
in ESM please right click mailbox "Exchange Task" -> Remove Exchange Attributes
- Rancy
Active 2 days ago
Abba: I agree with Rancy. This will nuke the account which I don't wanna do.
Rancy: The Disable-Mailbox command is what give the error I have quoted in Code text above. I don't see any Exchange Task options.....
Rancy: The Disable-Mailbox command is what give the error I have quoted in Code text above. I don't see any Exchange Task options.....
If the Account is Legacy you have to go to ESM "Exchange System Manager" on the old server and right click the mailbox and proceed
- Rancy
- Rancy
Active 7 days ago
I have seen this error a few times moving legacy mailboxes where there is an invalid character in the mailbox name or alias that causes the problem
A small rename in the alias was all that was required to achieve a successful move
A small rename in the alias was all that was required to achieve a successful move
Check whether you are getting the result of that when running the below shell command
Get-Mailbox -identity "Your Mailbox Name"
If results are showing up, then run the below shell command to fix the legacy mailbox
Set-Mailbox -Identity "Your Mailbox Name" -ApplyMandatoryProperties
Get-Mailbox -identity "Your Mailbox Name"
If results are showing up, then run the below shell command to fix the legacy mailbox
Set-Mailbox -Identity "Your Mailbox Name" -ApplyMandatoryProperties
Active 2 days ago
The results of the get-mailbox are:
If I try the next command (set-mailbox) after this, it says it can't because the mailbox is on another server...
I did a little Googling to see how to repair a corrupted mailbox and I tried the mailbox repair command which of course it can't do because it thinks this mailbox is on another server:
[PS] C:\Windows\system32>get-mailbox -identity "username"
Name Alias ServerName ProhibitSendQuota
---- ----- ---------- -----------------
username username kcfddc unlimited
WARNING: The object KCFD20.local/Users/username has been corrupted, and it's in an inconsistent state. The following
validation errors happened:
WARNING: Property expression "username" isn't valid. Valid values are: Strings that includes '@', where '@' cannot
be the last character
If I try the next command (set-mailbox) after this, it says it can't because the mailbox is on another server...
I did a little Googling to see how to repair a corrupted mailbox and I tried the mailbox repair command which of course it can't do because it thinks this mailbox is on another server:
[PS] C:\Windows\system32>new-mailboxrepairrequest -mailbox username@domain.com -CorruptionType provisionedfolder
Unable to submit online integrity check request for database Mailbox Store (KCFDDC). Failure:The Information Store
service isn't running or can't be connected to. Please restart the service and try again.
+ CategoryInfo : ResourceUnavailable: (:) [New-MailboxRepairRequest], OnlineIsIntegException
+ FullyQualifiedErrorId : DAB3AF81,Microsoft.Exchange.Management.Tasks.NewMailboxRepairRequest
+ PSComputerName : d20dc.acme.local
Active 7 days ago
First code snippet suggests it is a problem with the mailbox name or its alias ?
I take it you substituted username from the command when posting the snippet
I take it you substituted username from the command when posting the snippet
Active 1 day ago
Probably the issue is that the UPN is not updated properly for the admin account. The “domain part” might be blank.. If it is blank can you update it and try disable mailbox again?
Go to the properties of the Mailbox and Check whether you are bale to switch from General Tab to Email Address or any other tab.. If the account is normal you will be able to switch to other tabs, else it will be prompted with error message.
from the general tab, see if any additional letters like *. or additional spaces etc are there in the name, alias etc.. if yes correct it to make it work
from the general tab, see if any additional letters like *. or additional spaces etc are there in the name, alias etc.. if yes correct it to make it work
Active 2 days ago
@CPM: yeah, disguising names here....
@Subsun: I can't seem to update anything without getting an error message in this users properties.
@Raj: Yeah, I do get an error when switching from each tab..... And if I replace the property's with new information I still get the error "Property expression "username" isn't valid. Strings that include '@', where '@' cannot be the last character. The username string is just 8 normal letter/number characters.
I think you guys are on to something, just can't actually fix or erase the issue.
@Subsun: I can't seem to update anything without getting an error message in this users properties.
@Raj: Yeah, I do get an error when switching from each tab..... And if I replace the property's with new information I still get the error "Property expression "username" isn't valid. Strings that include '@', where '@' cannot be the last character. The username string is just 8 normal letter/number characters.
I think you guys are on to something, just can't actually fix or erase the issue.
Active 1 day ago
Open Active Directory Users and Computers, find user and check the “domain part” of the UPN..
Active 2 days ago
Wow. Nailed it SubSun. Thanks. I was able to "disable" the mailbox after this and create a new user mailbox. Thank you.
Honorable mention to CPM... def onto the right idea.
Honorable mention to CPM... def onto the right idea.
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