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davidy2001

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Anyone has an idea how to remove this ad(virus?) from my small laptop screen ?

Hi anyone has an idea how to remove this ad from my small laptop screen ? this ad is at the bottom of my laptop pc and occupying part of my laptop screen. Please see attachment. Is it a virus or …. ?
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davidy2001
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JeffG2583

Do you use AT&T for internet access or anything on your computer?  First thing I would check is under Add/Remove programs on XP and Uninstall a Program under Win7 and look for anything pertaining to AT&T and if you don't know what it is or use it, remove it. Then you can go download malwarebytes and do a scan to see if anything shows up.
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davidy2001

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thanks for your reply. it is not relation with AT&T application. the ad changes about 1-3 times every minute.
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davidy2001

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it is only visible when i am using google web browser. i guess it bind with the web browser
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Sudeep Sharma
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abolinhas
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Try one of this tools
http://www.kaspersky.com/virus-removal-tools
http://www.kaspersky.com/antivirus-removal-tool?form=1

Or (my recomendation) make a full scan with this tool with kasperky Rescue Disk
https://support.kaspersky.com/4131
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Scott Thompson
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Check your Add-ons if you are in Internet Explorer.

Go to Tools (if you can't see it, hit the ALT button), Manage Add-ons.

Disable any Non-Microsoft Toolbars and Extensions that you don't recognize, then close out of IE and reopen.
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davidy2001

ASKER

SSharma is right. i am using MalwareBytes and already removed ad at bottom of my screen, ( first run it in quick mode, and then run in full mode), but i cannot remove ad on the right side of my screen. i dont care about it too much because my screen width is very big. if you know how to get rid of the right' ad, that would be great.
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davidy2001

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that's fantastic. thank all of you.
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