Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.
Course Of The Month
3 days, 21 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Anyone has an idea how to remove this ad(virus?) from my small laptop screen ?
Posted on 2012-12-29
Hi anyone has an idea how to remove this ad from my small laptop screen ? this ad is at the bottom of my laptop pc and occupying part of my laptop screen. Please see attachment. Is it a virus or …. ?
ad.PNG
ad.PNG
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
4
2
- +3
10 Comments
Do you use AT&T for internet access or anything on your computer? First thing I would check is under Add/Remove programs on XP and Uninstall a Program under Win7 and look for anything pertaining to AT&T and if you don't know what it is or use it, remove it. Then you can go download malwarebytes and do a scan to see if anything shows up.
thanks for your reply. it is not relation with AT&T application. the ad changes about 1-3 times every minute.
Active 4 days ago
Is it there all the time, or is it only visible when using your web browser?
Download and update malwarebytes and do a free scan
http://www.malwarebytes.org/
Download and update malwarebytes and do a free scan
http://www.malwarebytes.org/
"google web browser" do you mean Chrome?
I too agree with Eirman that you should run MalwareBytes, however it is highly recommended you to run RogueKiller, RKill or TheKiller before you start running MalwareBytes. Below I would list step you would need to follow and post the logs:
Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.
1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller
I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference
Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html
Rogue-Killer-What-a-great-
http://www.experts-exchange.com/A_4922.html
Stop-the-Bleeding-First-Ai
http://www.experts-exchange.com/A_5124.html
Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.
So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs
Sudeep
I too agree with Eirman that you should run MalwareBytes, however it is highly recommended you to run RogueKiller, RKill or TheKiller before you start running MalwareBytes. Below I would list step you would need to follow and post the logs:
Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.
1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller
I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference
Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html
Rogue-Killer-What-a-great-
http://www.experts-exchange.com/A_4922.html
Stop-the-Bleeding-First-Ai
http://www.experts-exchange.com/A_5124.html
Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.
So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs
Sudeep
Try one of this tools
http://www.kaspersky.com/virus-removal-tools
http://www.kaspersky.com/antivirus-removal-tool?form=1
Or (my recomendation) make a full scan with this tool with kasperky Rescue Disk
https://support.kaspersky.com/4131
http://www.kaspersky.com/virus-removal-tools
http://www.kaspersky.com/antivirus-removal-tool?form=1
Or (my recomendation) make a full scan with this tool with kasperky Rescue Disk
https://support.kaspersky.com/4131
Active today
Check your Add-ons if you are in Internet Explorer.
Go to Tools (if you can't see it, hit the ALT button), Manage Add-ons.
Disable any Non-Microsoft Toolbars and Extensions that you don't recognize, then close out of IE and reopen.
Go to Tools (if you can't see it, hit the ALT button), Manage Add-ons.
Disable any Non-Microsoft Toolbars and Extensions that you don't recognize, then close out of IE and reopen.
SSharma is right. i am using MalwareBytes and already removed ad at bottom of my screen, ( first run it in quick mode, and then run in full mode), but i cannot remove ad on the right side of my screen. i dont care about it too much because my screen width is very big. if you know how to get rid of the right' ad, that would be great.
Featured Post
The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
The purpose of this Article is to provide information for a newly released variant of malware – with the assumption that many EE Members will have need of the information.
According to “Computerworld”, well over one million web sites have been co…
This article investigates the question of whether a computer can really be cleaned once it has been infected, and what the best ways of cleaning a computer might be (in this author's opinion).
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
- Anti-Virus Apps
- Ransomware
- The Email Laundry
- Email Servers
- Cybersecurity
- Microsoft Access, *malware
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email
Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Suggested Courses
Course of the Month3 days, 21 hours left to enroll
691 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.