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Outlook Anywhere Exchange 2010

Posted on 2012-12-30
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I am trying to configure Outlook Anywhere on an Exchange 2010 server and having some difficulty.  I have enabled Outlook Anywhere in the EMC and given exchange.mydomain.com as the external host name.  This exchange server has bene reachable via OWA and Activesync for years now so the proper DNS records and firewall settings are in place for that.  I created a DNS record for autodiscover.mydomain.com which points to the same IP as my exchange.mydomain.com DNS record as they are the same server.

When I try to configure my Outlook to conenct, I get an message "The connection to Microsoft Exchange in unavailable.  Outlook must be online and connected to complete the action".  I know I am missing something in the steps to setup Outlook Anywhere, but I am not certain what.

I read somewhere that I needed a certificate for autodiscover.mydomain.com but I am not sure how I could use two certs, exchange.mydomain.com and autodiscover.mydomain.com

I appreciate any help.
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Question by:perk83
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perk83 earned 0 total points
ID: 38731053
Update.

I was able to get the Outlook Anywhere (RPC over HTTP) Remote Connectivity Analyzer tests to pass.  In order to do that, I had to do the below instead of using a certificate for autodiscover.mydomain.com

1.In your external DNS zone, remove any HOST (A) or CNAME records for the Autodiscover service.
2.Use the following parameters to create a new SRV record:

Service: _autodiscover
Protocol: _tcp
Port Number: 443
Host: mail.contoso.com


I am still having an issue with my Outlook on my laptop where I still get "The connection to Microsoft Exchange in unavailable.  Outlook must be online and connected to complete the action".    I aam not sure what is failing now as the remote conenctivity test passes without problem.

I have HTTPS and HTTP open in the firewall to the server in question.
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by:perk83
ID: 38731104
I was able to get the issue resolved.  After the changes made to the DNS records as indicated above, I deleted the Outlook profile on my laptop and recreated allowing the Outlook to autodiscover the email settings and everything worked great.
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