PeopleSoft Adoption Made Smooth & Simple!
On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool. Claim Your Free WalkMe Account Now
Course Of The Month
7 days, 12 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Outlook Anywhere Exchange 2010
Posted on 2012-12-30
I am trying to configure Outlook Anywhere on an Exchange 2010 server and having some difficulty. I have enabled Outlook Anywhere in the EMC and given exchange.mydomain.com as the external host name. This exchange server has bene reachable via OWA and Activesync for years now so the proper DNS records and firewall settings are in place for that. I created a DNS record for autodiscover.mydomain.com which points to the same IP as my exchange.mydomain.com DNS record as they are the same server.
When I try to configure my Outlook to conenct, I get an message "The connection to Microsoft Exchange in unavailable. Outlook must be online and connected to complete the action". I know I am missing something in the steps to setup Outlook Anywhere, but I am not certain what.
I read somewhere that I needed a certificate for autodiscover.mydomain.com but I am not sure how I could use two certs, exchange.mydomain.com and autodiscover.mydomain.com
I appreciate any help.
When I try to configure my Outlook to conenct, I get an message "The connection to Microsoft Exchange in unavailable. Outlook must be online and connected to complete the action". I know I am missing something in the steps to setup Outlook Anywhere, but I am not certain what.
I read somewhere that I needed a certificate for autodiscover.mydomain.com but I am not sure how I could use two certs, exchange.mydomain.com and autodiscover.mydomain.com
I appreciate any help.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
2
2 Comments
Update.
I was able to get the Outlook Anywhere (RPC over HTTP) Remote Connectivity Analyzer tests to pass. In order to do that, I had to do the below instead of using a certificate for autodiscover.mydomain.com
1.In your external DNS zone, remove any HOST (A) or CNAME records for the Autodiscover service.
2.Use the following parameters to create a new SRV record:
Service: _autodiscover
Protocol: _tcp
Port Number: 443
Host: mail.contoso.com
I am still having an issue with my Outlook on my laptop where I still get "The connection to Microsoft Exchange in unavailable. Outlook must be online and connected to complete the action". I aam not sure what is failing now as the remote conenctivity test passes without problem.
I have HTTPS and HTTP open in the firewall to the server in question.
I was able to get the Outlook Anywhere (RPC over HTTP) Remote Connectivity Analyzer tests to pass. In order to do that, I had to do the below instead of using a certificate for autodiscover.mydomain.com
1.In your external DNS zone, remove any HOST (A) or CNAME records for the Autodiscover service.
2.Use the following parameters to create a new SRV record:
Service: _autodiscover
Protocol: _tcp
Port Number: 443
Host: mail.contoso.com
I am still having an issue with my Outlook on my laptop where I still get "The connection to Microsoft Exchange in unavailable. Outlook must be online and connected to complete the action". I aam not sure what is failing now as the remote conenctivity test passes without problem.
I have HTTPS and HTTP open in the firewall to the server in question.
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
Changing a few Outlook Options can help keep you organized!
This video discusses moving either the default database or any database to a new volume.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …
Suggested Courses
Course of the Month7 days, 12 hours left to enroll
729 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.