Unable to turn on Windows Firewall on Windows 7

frankbustos
frankbustos used Ask the Experts™
on
Hi experts,

 My Windows Security Center Service is turned off on my laptop. When I try to turn it on I get an Action Center pop up window with this message:
The Windows Secuity Center Service can't be turn on.

How do I resolve this?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Stelian StanIT Services Manager

Commented:
Check if the service is started: http://support.microsoft.com/kb/2519899
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If your machine has a third party firewall installed (e.g. Symantec Endpoint Protection, or others), then the third party firewall takes control and does not allow the Windows Firewall to be turned on.

... Thinkpads_User
You could also have been hit with malware that prevents essential security services from starting... either by affecting service dependencies, or by deleting keys in the registry that are needed to start them. If that's what happened, I recommend backing up your data and reinstalling windows, then install active malware protection such as MalwareBytes Anti-Malware - you can turn that into the Pro version, which provides active monitoring and can prevent many malwares from installing. For what it's worth, I have no association with MalwareBytes other than having paid $25 for the pro version myself, over a year ago. Nothing will prevent ALL virus and/or malware infections, but MBAM has stopped quite a few on my laptop since installing it.
frankbustosSystems Administrator

Author

Commented:
thanks!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial