troubleshooting Question
APC Smart-UPS 1400XL Won't Turn On
asked on
Hello,
I have a UPS Smart-UPS 1400 XL with three add on battery packs. A week ago I shut down the unit because I was going on vacation (yes, first mistake). After turning the unit off, I noticed that its internal fan continued to spin for sometime. In a moment of brain freeze I unplugged the unit. All was fine until I returned today and tried to start it up. I plugged the unit in and had a constant alarm with all the warning lights lit. I tried pressing the reset and off buttons, to no avail. Eventually I unplugged it again. Now when I plug it in the alarm sounds for 5 seconds, then turns off. The battery indicator on the right has one led on. I wait a few minutes and try to turn it on and the alarm sounds.
Can anyone tell me how to fix this? I promise to never shut the unit off again! Please let me know if you have any questions. I am borrowing a neighbor's laptop since with no power my server, internet and everything else is dark in my office.
I have a UPS Smart-UPS 1400 XL with three add on battery packs. A week ago I shut down the unit because I was going on vacation (yes, first mistake). After turning the unit off, I noticed that its internal fan continued to spin for sometime. In a moment of brain freeze I unplugged the unit. All was fine until I returned today and tried to start it up. I plugged the unit in and had a constant alarm with all the warning lights lit. I tried pressing the reset and off buttons, to no avail. Eventually I unplugged it again. Now when I plug it in the alarm sounds for 5 seconds, then turns off. The battery indicator on the right has one led on. I wait a few minutes and try to turn it on and the alarm sounds.
Can anyone tell me how to fix this? I promise to never shut the unit off again! Please let me know if you have any questions. I am borrowing a neighbor's laptop since with no power my server, internet and everything else is dark in my office.
Learn from the best
Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.
Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 11 Comments.
Try for 7 days”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.