Drop down menu not staying expanded

Posted on 2012-12-30
Medium Priority
Last Modified: 2013-11-22
No matter what web browser I use, starting today if I click on a drop down menu it opens briefly and then closes.  What would cause this?  I ran a complete scan with my MS Security Essentials thinking it was a virus, and restarted my computer, but it is still happening.  Any ideas?
Question by:Bob Schneider
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LVL 101

Accepted Solution

Anonymous earned 2000 total points
ID: 38731860
I think drop down menus are a function of Windows, not just browsers.

Run System File Checker. Run SFC /SCANNOW and allow to complete. Run it again if errors remain uncorrected. Then restart the computer and check again.

.... Thinkpads_User

Author Comment

by:Bob Schneider
ID: 38732548
didnt work...any other suggestions?
LVL 101

Assisted Solution

Anonymous earned 2000 total points
ID: 38732558
Since SFC did not work, then viruses and malware have corrupted your machine.

Try the Malwarebytes online scanner to scan more thoroughly and see if that works.

If not, then your next course of action will be to back up the machine, format, and re-install Windows.

.... Thinkpads_User

Author Closing Comment

by:Bob Schneider
ID: 38742385
Thanks so much...
LVL 101

Expert Comment

ID: 38742388
@BobbaBuoy - Thanks. I was pleased to help you with this. ... Thinkpads_User

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