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Solved

Drop down menu not staying expanded

Posted on 2012-12-30
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Last Modified: 2013-11-22
No matter what web browser I use, starting today if I click on a drop down menu it opens briefly and then closes.  What would cause this?  I ran a complete scan with my MS Security Essentials thinking it was a virus, and restarted my computer, but it is still happening.  Any ideas?
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Question by:Bob Schneider
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LVL 93

Accepted Solution

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John Hurst earned 500 total points
ID: 38731860
I think drop down menus are a function of Windows, not just browsers.

Run System File Checker. Run SFC /SCANNOW and allow to complete. Run it again if errors remain uncorrected. Then restart the computer and check again.

.... Thinkpads_User
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Author Comment

by:Bob Schneider
ID: 38732548
didnt work...any other suggestions?
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LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 500 total points
ID: 38732558
Since SFC did not work, then viruses and malware have corrupted your machine.

Try the Malwarebytes online scanner to scan more thoroughly and see if that works.

If not, then your next course of action will be to back up the machine, format, and re-install Windows.

.... Thinkpads_User
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Author Closing Comment

by:Bob Schneider
ID: 38742385
Thanks so much...
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LVL 93

Expert Comment

by:John Hurst
ID: 38742388
@BobbaBuoy - Thanks. I was pleased to help you with this. ... Thinkpads_User
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