asked on Outlook 2011 Mac Changed Mac User Name
My client changed her Mac OSx name in Preferences > Accounts. All she did was remove her last name. When she started her Outlook it asked her to repair the database, but it failed. Now her contacts are lost that were in her Outlook and evertime she deletes something in Outlook or opens the delete folder the repair database utility pops up.
How can I recover her contacts and get rid of that repair utility popup?
She does not have a time machine backup.
How can I recover her contacts and get rid of that repair utility popup?
She does not have a time machine backup.
OutlookMac OS XEmail Clients
Last Comment
Karen Falandays
ASKER
I tried to fully rebuild the database but it failed.
Can you create another identity and see if you can then get OL to build?
Can you post some screen shots of the error(s)?
Can you post some screen shots of the error(s)?
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
If I create a new identity wont that start Outlook blank?
ASKER CERTIFIED SOLUTION
Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a questionASKER
Spartan_1337: I have an appointment with my client tonight to take try your suggestion. I will post the results tomorrow.
I've requested that this question be closed as follows:
Accepted answer: 500 points for Spartan_1337's comment #a38732642
for the following reason:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Accepted answer: 500 points for Spartan_1337's comment #a38732642
for the following reason:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Please follow this article and see if this doesn't fix your issue.
http://support.microsoft.com/kb/2360509